Head of Operation
FTI Credit
Job Summary
- The Head of Operations will provide strategic leadership and oversight of the organization’s operational activities to ensure efficiency, regulatory compliance, service excellence, and sustainable business growth.
- The successful candidate will oversee branch operations, loan processing, customer service, and back-office functions while driving process improvement initiatives and operational best practices.
- The role also involves monitoring operational performance, implementing policies and controls, preparing management reports, and collaborating with other departments to achieve organizational objectives.
- The ideal candidate must possess strong leadership capabilities, excellent analytical skills, and a proven track record in managing operations within the financial services or microfinance sector.
Qualifications & Requirements
- Bachelor’s degree in Accounting, Finance, or related discipline.
- MBA or relevant postgraduate qualification will be an added advantage.
- Professional certification such as ICAN or ACCA is mandatory.
- Must have 5 - 7 years’ experience in operations management within the financial services or microfinance sector.
- Strong knowledge of microfinance regulations and industry best practices.
- Demonstrated experience in managing large teams and complex operations.
- Excellent leadership, analytical, communication, and interpersonal skills.
Application Closing Date
15th July, 2026.
How to Apply
Interested and qualified candidates should send their CV to: View email address on hotnigerianjobs.com using the Job Title as the subject of the email.
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Vacancy posted 7 hours ago
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