E-Commerce Operation Officer (Female)
Whip-Smart Service Providers Limited
Job Summary
- We are seeking a detail-oriented and highly organized E-Commerce Operations Officer to oversee order fulfilment, inventory management, quality control, and customer support activities.
- The ideal candidate will ensure orders are processed accurately, inventory records remain up to date, and customers enjoy a seamless shopping experience.
- The role also involves capturing basic photos and videos of products and order preparation processes for accountability and occasional marketing purposes.
Key Responsibilities
- Process and prepare customer orders accurately and efficiently.
- Conduct quality checks on incoming and outgoing products.
- Package and dispatch orders in a timely manner.
- Monitor inventory levels and maintain accurate stock records.
- Coordinate with logistics and delivery partners when required.
- Respond to customer inquiries regarding orders, deliveries, and products.
- Resolve customer concerns professionally and promptly.
- Capture basic photos and videos of products, packaging, and order fulfilment processes.
- Support operational efficiency by maintaining organized inventory and workspace records.
- Assist with other administrative and operational duties as assigned.
Requirements
- OND, HND, or Bachelor's Degree in any relevant field.
- Minimum of 1 year of previous experience in customer service, inventory management, retail operations, or e-commerce is an advantage.
- Strong organizational and multitasking skills.
- High level of accuracy, accountability, and attention to detail.
- Good communication and customer service skills.
- Basic knowledge of social media, smartphone photography, and videography is an added advantage.
- Must be computer literate and proficient in basic digital tools.
- Candidates must reside in Ikeja, Maryland, Ogba, Allen, Opebi, Magodo, Ojodu, Ketu, Agege, and surrounding areas.
Core Skills:
- Strong organizational skills.
- Attention to detail and accuracy.
- Accountability and integrity.
- Ability to multitask effectively.
- Customer service orientation.
- Basic smartphone photography and videography skills.
Salary
N120,000 – N150,000 Monthly.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: View email address on hotnigerianjobs.com using "E-Commerce Operations Officer" as the subject of the email.
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Vacancy posted 1 day ago
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