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- ...change over time and planning change over time as instructed by Productive Executive Make ensure the quality of product as per the QA during mold change and monitoring during machine running time. Ensure all machine operator following the PPE During working hours...
- ...Evaluation: Monitor inbound and outbound calls, chats, and emails to assess agent performance. Score interactions using approved QA scorecards. Ensure compliance with scripts, processes, and customer service standards. Identify deviations and recommend...