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- ...development team. Conduct feasibility studies and assist in solution design and process improvements. Work closely with developers, QA and project managers to ensure requirements are clearly understood and implemented correctly. Support user acceptance testing (UAT...
- ...surveys. Analyze customer-reported issues and identify recurring trends or root causes. Collaborate with technical teams (Support, QA, Development) to drive issue resolution and service improvement. Track reported issues and ensure timely closure within defined...