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- ...accurate logs of repayment efforts and report daily activities. Escalate unresolved or high-risk accounts following internal recovery protocols. Collaborate with the finance, risk, and VAS teams to reconcile account statuses. Ensure all recovery efforts comply with...
- ...ensure seamless service Support marketing efforts with customer engagement and promotional communication Adhere to service protocols and digital communication standards Requirements ~ Minimum of SSCE / OND in any field ~1–2 years of experience in customer...