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- ...business development, or customer service is an advantage. Knowledge of smartphone brands, screen types, and mobile device repair operations is an added advantage. Strong communication, negotiation, and relationship-building skills. Ability to work independently...
- ...quality customer onboarding; weekly follow-up on defaulting customers through agents; manage FPD and PAR30; partner with Credit & Operations to minimise repossessions. Agent Engagement & Retention - defined weekly field-contact routine (visits, ride-alongs, coaching)...