...customers and other stakeholders via the company’s social media accounts
Oversee social media accounts’ design (e.g. Facebook... ...pictures and blog layout)
Researching social media trends and informing management of changes that are relevant to the company’s marketing...
...productivity
Reduce churn rate and increase optimization.
Key accounts merchants’ developments
People Management:
Manage people... ....
Analytical mindset with the ability to leverage data for informed decision-making.
Proficient in using procurement software...
...loan products)
# Obtain and compile copies of loan applicants’ credit history, corporate financial statements and other financial information while ensuring proper documentation.
# Review loan agreements to ensure they are complete and accurate according to policy.
#...
...phone, email or chat - Identifying customer needs and helping customers use specific features - Update our internal databases with information and discussions with customers - Follow up with customers to ensure their issues are resolved - Gather customer feedback and...
...in all sectors
2. Nurture and groom merchants to drive productivity
3. Reduce churn rate and increase optimization.
4. Key accounts merchants' developments
PEOPLE MANAGEMENT
1. Manage people within your territory
2. Create potential for growth and development...
...services.
Deliver world-class customer service by cross-selling with vibrancy and personal confidence.
Provide accurate product information and serve as a knowledgeable resource for customer.
Manage daily customer requests and enquiries during contact, ensuring...
...calls.
Upsell/Sell product and services, place custom orders in computer system.
Provide customers with product and service information.
Accurately update NIN of customers
Identify and process customers data
Follow up on inconsistent data, if not...