Search Results: 3 vacancies
...Support: Serve as the first point of contact for IT-related issues and requests, providing timely and effective assistance via phone, email, or in-person support tickets.
o Troubleshooting: Diagnose and resolve hardware, software, and network problems, including desktops...
...feedback from customers or prospects and share with internal teams.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing...
...computer system issues through to resolution, within agreed time limits
Talk customers through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g....