- Responding to customer queries in a timely and accurate way via phone, email or chat - Identifying customer needs and helping customers use specific features - Update our internal databases with information and discussions with customers - Follow up with customers to...
...company operations and industry practices.
Provide general support to departmental staff, including answering phones, responding to emails, and handling inquiries from internal and external stakeholders.
Adhere to company policies, procedures, and guidelines at all...