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- ...enhance workforce engagement, and drive customer satisfaction. Job Title: Call Center Quality Assurance Associate Location: Ajah, Lagos Employment Type: Full-time Responsibilities Monitor Interactions: Listen to live and recorded calls, review chat...
- ...Job Summary: The Call Center Supervisor will oversee a team of sales and order processing agents... ...targets and process orders accurately. Monitor agent performance through KPIs (e.g., sales closed, order accuracy, call quality, customer satisfaction). Provide...
Softhills Limited
Lagos, Lagos State2 days ago - ...resolution, proactive advisory services, onsite support, and add-on services to customize your support experience. Job Title: Call Center Representative Location: Abuja (FCT) Employment Type: Full-time Job Summary We are seeking a customer-focused and solution...
- ...and training of qualitatively verified talent. Job Title: Call Center Agent Location: Lagos Employment Type: Full-time Job... ...customer interactions in the CRM system. Achieve set targets for quality, response time, and customer satisfaction. Requirements...
- ...while managing and optimizing non-core tasks with a dedication to quality, innovation, and efficiency. At TIBRO Outsourcing, we are also... ...the synergy of various business divisions. Job Title: Call Center Representative Location: Abuja (FCT) Employment Type: Internship...
- ...Process Outsourcing (BPO) & Taxation Services. Job Title: Call Center Agent Location: Lekki – Oniru, Lagos Summary ~ Are you... ...departments Meet performance targets for response time, call quality, and customer satisfaction Maintain a positive and helpful...
- Job title : Call Center Executive (Nurses- NEM Health) Job Location : Lagos Deadline : August 18, 2025 Quick Recommended Links Requirements Registered / General Nurse Previous call center experience is an added advantage.
- ...Customer Support: Managing incoming calls, addressing customer inquiries, and providing... ...management (CRM) system for follow-up and quality assurance purposes. Product Knowledge:... ...experience in a customer service or call center role is preferred. Strong...
- ...that address the changing needs of their business. Job Title: Call Center Agent – QSR Location: Yaba, Lagos Employment Type: Full... ...to achieve departmental goals and improve overall service quality. Adhere to company policies, procedures, and quality standards...
- ...Outsourcing of goods and services for organizations. Job Title: Call Center Representative Location: Remote Job Summary We are... ...resources. Meet personal and team call handling goals and quality standards. Following up on customer inquiries that require...
- ...their best skills in a service driven environment. Job Title: Call Center Supervisor Location: Lagos Role Description... ...Provides support, reports & resolves problems and complaints. Monitors agents & contact center performance and analyzes reports. Helps...
- ...medium or wide areas of needs within the country. Job Title: Call Center Manager Location: Ikeja, Lagos Employment Type: Full-... ...training to personnel to maintain high customer service standards Monitor and improve ordering, telephone handling and other procedures...
- ...Contact Centre Solutions. Job Title: Customer Service Officer (Call Center) Location: Lagos Employment Type: Full-time Job Brief... ...high levels of customer service by meeting established quality metrics like call handling time, first contact resolution and...
- ...provide healthcare services to corporate organizations and members of the public under a prepaid payment structure. Job Title: Call Center Nurse – HMO Location: Lagos Requirements ~ Registered Nurse (RN) / BNSC or any other related field. ~1 – 2 years work...
- ...Snappy Credit Limited is a Fintech company that provides quick loans to customers via an online process. Job Title: Loan Call and Monitoring Officer Location: Ikeja, Lagos Employment Type: Full-time Responsibilities Reach out to borrowers (phone, text,...
- ...PepsiCo Restaurants). Skyline International Tourism and Hospitality is the fastest-growing F&B company in Nigeria. Job Title: Call Center Agent Location: Gwarimpa, Abuja (FCT) Employment Type: Full-time Job Brief We are looking for a Call Center...
- ...outsourcing, e-recruitment, headhunting, training and development, quality management solutions, outplacements, verification, computer-... ...outsourcing. Job Title: Customer Fulfillment (CFC) Agent (Call Center Role) Location: Victoria Island, Lagos Employment Type:...
- ...pharmacy. We exist for homes in need of quality and convenient retail service by providing... ...and online. Job Title: Telesales/Call Center Agent Location: Lekki Phase 1, Lagos... ...CRM system (Zoho) to update records and monitor sales pipelines. Follow communication...
- ...started out as Nigeria's premier innovation center dedicated to accelerating the... ...role involves designing and implementing monitoring and evaluation frameworks, conducting research... ...validation, storage, and analysis, ensuring data quality and integrity. Train program staff...
- ...DESCRIPTIONS Client Communication: Respond promptly to inquiries via calls, email, SMS, and WhatsApp. Loan Application: Manage and process loan applications efficiently. Repayment Monitoring: Send timely reminders and acknowledgments; follow up on outstanding...
Nomisma Olive Nigeria Limited
Lagos, Lagos State2 days ago
