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- ...businesses to digitize and improve operations, enhance workforce engagement, and drive customer satisfaction. Job Title: Call Center Quality Assurance Associate Location: Ajah, Lagos Employment Type: Full-time Responsibilities Monitor Interactions: Listen...
- ...Job Summary: The Call Center Supervisor will oversee a team of sales and order processing agents, ensuring high performance in closing... ...through KPIs (e.g., sales closed, order accuracy, call quality, customer satisfaction). Provide regular coaching, feedback...
Softhills Limited
Lagos, Lagos State16 hours ago - ...resolution, proactive advisory services, onsite support, and add-on services to customize your support experience. Job Title: Call Center Representative Location: Abuja (FCT) Employment Type: Full-time Job Summary We are seeking a customer-focused and solution...
- ...while managing and optimizing non-core tasks with a dedication to quality, innovation, and efficiency. At TIBRO Outsourcing, we are also... ...the synergy of various business divisions. Job Title: Call Center Representative Location: Abuja (FCT) Employment Type: Internship...
- ...and training of qualitatively verified talent. Job Title: Call Center Agent Location: Lagos Employment Type: Full-time Job... ...customer interactions in the CRM system. Achieve set targets for quality, response time, and customer satisfaction. Requirements...
- ...Process Outsourcing (BPO) & Taxation Services. Job Title: Call Center Agent Location: Lekki – Oniru, Lagos Summary ~ Are you... ...departments Meet performance targets for response time, call quality, and customer satisfaction Maintain a positive and helpful...
- ...Customer Support: Managing incoming calls, addressing customer inquiries, and providing... ...management (CRM) system for follow-up and quality assurance purposes. Product Knowledge:... ...experience in a customer service or call center role is preferred. Strong...
- Job title : Call Center Executive (Nurses- NEM Health) Job Location : Lagos Deadline : August 18, 2025 Quick Recommended Links Requirements Registered / General Nurse Previous call center experience is an added advantage.
- ...Job title : Customer Service Officer (Call Center) Job Location : Lagos Deadline : July 25, 2025 Quick Recommended Links Job Brief... ...Maintaining high levels of customer service by meeting established quality metrics like call handling time, first contact resolution and...
- ...Outsourcing of goods and services for organizations. Job Title: Call Center Representative Location: Remote Job Summary We are... ...resources. Meet personal and team call handling goals and quality standards. Following up on customer inquiries that require...
- ...that address the changing needs of their business. Job Title: Call Center Agent – QSR Location: Yaba, Lagos Employment Type: Full... ...to achieve departmental goals and improve overall service quality. Adhere to company policies, procedures, and quality standards...
- ...provide a great opportunity and environment for them to display their best skills in a service driven environment. Job Title: Call Center Supervisor Location: Lagos Role Description Organizes and directs the day-to-day activities related to the operation of...
- ...voice, video,data and internet communications spanning the small, medium or wide areas of needs within the country. Job Title: Call Center Manager Location: Ikeja, Lagos Employment Type: Full-time Job Description ~ We are looking for a skilled Call...
- ...compassionate patient booking, efficient appointment management, personalized patient outreach, and HIPAA-compliant support. Job Title: Call Center Agent Location: Lugbe, Abuja (FCT) Employment Type: Full-time About the Role We’re on the hunt for a charismatic...
- ...Job title : Quality Control Analyst Job Location : Lagos Deadline : July 26, 2025 Quick Recommended Links About the job Perform routine test on raw materials, in- process product, finished product. Ensure GLP, regular and scheduled calibration of equipment...
- ...Job title : Quality System Senior Analyst Job Location : Rivers Deadline : July 26, 2025 Quick Recommended Links ~ The Quality Systems Senior Analys t provides assistance to the area, by preparing, updating Quality System documents, and analyzing quality internal...
- ...provide healthcare services to corporate organizations and members of the public under a prepaid payment structure. Job Title: Call Center Nurse – HMO Location: Lagos Requirements ~ Registered Nurse (RN) / BNSC or any other related field. ~1 – 2 years work...
- ...PepsiCo Restaurants). Skyline International Tourism and Hospitality is the fastest-growing F&B company in Nigeria. Job Title: Call Center Agent Location: Gwarimpa, Abuja (FCT) Employment Type: Full-time Job Brief We are looking for a Call Center...
- Position: Real Estate Valuer (Quality Control) Industry: Real Estate/Property Location: Lagos, Nigeria Job Type: Full-Time (On-site) Job Description (Summary) As a Real Estate Valuer (Quality Control), you will conduct property and machinery valuations, prepare...
BLAKSKILL LIMITED
Lagos, Lagos Statemore than 2 months ago - ...neighborhood retail store and pharmacy. We exist for homes in need of quality and convenient retail service by providing 24/7 customer-... ...experience both offline and online. Job Title: Telesales/Call Center Agent Location: Lekki Phase 1, Lagos Employment Type:...
- ...outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa. Job Title: Security Operations Center Analyst Location: Victoria Island, Lagos Employment Type: Full-time Duties and Responsibilities Threat Detection and...
- ...Job title : Quality Assurance Job Location : Lagos Deadline : August 16, 2025 Quick Recommended Links This individual will be... ...skills Minimum 3 years of work experience as a Quality Analyst or similar role Experience in quality inspection, auditing...
- ...Job title : Contact Center Officer Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links Job Summary We... ...inquiries, complaints and following up on customers through outbound calls and telemarketing. Key Responsibilities Answer all...
- ...Job title : Quality Assurance Specialist Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links The position... ...communication channels. This role will focus on ensuring that our call center associates maintain high standards of service quality, with a...
- ...Job title : On Call/Temporary Driver Job Location : Abuja Deadline : August 17, 2025 Quick Recommended Links Overview The... ...team with a high level of integrity. A self-starter who takes initiative and consistently seeks to improve quality in their work....
- ...We are seeking a meticulous and experienced MS Power Apps and SharePoint Quality Assurance Analyst to join our team. This role is crucial in ensuring that our SharePoint solutions meet the highest standards of quality, performance, and reliability. The SharePoint Quality...
- ...position below: Job Title: Stabilization Center Nurse Location: Kurfi, Katsina... ...admitted cases through providing timely and quality treatment of medical complications associated... ...the doctor in charge or to the doctor on call relevant information such as patient’s...
- ...resource utilization. Develop & Coach: Create and implement effective call scripts/sales playbooks. Train and mentor team members to enhance communication skills, productivity, and execution quality. Execute Strategy & Reporting: Implement team management policies...
- ...Job title : Technical Deployment Analyst Job Location : Lagos Deadline : August 09, 2025... ...responsibilities with the Data Center manager Develops technical knowledge... ...work is completed on time and according to quality standards within a moderate scope Applies...
- ...Job title : Pharmacist (Oncology Center) Job Location : Lagos Deadline : August 10, 2025 Quick Recommended Links Major Responsibilities Compounding and dispensing medications, as prescribed by physicians. Monitoring customers' drug therapies, advising...
