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- ...Job Summary: The Call Center Supervisor will oversee a team of sales and order processing agents, ensuring high performance in closing... ...through KPIs (e.g., sales closed, order accuracy, call quality, customer satisfaction). Provide regular coaching, feedback...
Softhills Limited
Lagos, Lagos State4 days ago - ...and training of qualitatively verified talent. Job Title: Call Center Agent Location: Lagos Employment Type: Full-time Job... ...customer interactions in the CRM system. Achieve set targets for quality, response time, and customer satisfaction. Requirements...
- Job title : Call Center Executive (Nurses- NEM Health) Job Location : Lagos Deadline : August 18, 2025 Quick Recommended Links Requirements Registered / General Nurse Previous call center experience is an added advantage.
- ...Customer Support: Managing incoming calls, addressing customer inquiries, and providing... ...management (CRM) system for follow-up and quality assurance purposes. Product Knowledge:... ...experience in a customer service or call center role is preferred. Strong...
- ...provide a great opportunity and environment for them to display their best skills in a service driven environment. Job Title: Call Center Supervisor Location: Lagos Role Description Organizes and directs the day-to-day activities related to the operation of...
- ...Job title : Customer Fulfillment (CFC) Agent (Call Center Role) Job Location : Lagos Deadline : August 25, 2025 Quick Recommended Links Description ~ We are recruiting smart, service-oriented individuals to join our team as Customer Fulfillment Center Agents...
- ...Contact Centre Solutions. Job Title: Customer Service Officer (Call Center) Location: Lagos Employment Type: Full-time Job Brief... ...high levels of customer service by meeting established quality metrics like call handling time, first contact resolution and...
- ...provide healthcare services to corporate organizations and members of the public under a prepaid payment structure. Job Title: Call Center Nurse – HMO Location: Lagos Requirements ~ Registered Nurse (RN) / BNSC or any other related field. ~1 – 2 years work...
- ...Job title : Quality Assurance Job Location : Lagos Deadline : August 16, 2025 Quick Recommended Links This individual will be... ...skills Minimum 3 years of work experience as a Quality Analyst or similar role Experience in quality inspection, auditing...
- ...JOB DESCRIPTIONS Client Communication: Respond promptly to inquiries via calls, email, SMS, and WhatsApp. Loan Application: Manage and process loan applications efficiently. Repayment Monitoring: Send timely reminders and acknowledgments; follow up on outstanding...
Nomisma Olive Nigeria Limited
Lagos, Lagos State4 days ago - ...Job title : Contact Center Officer Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links Job Summary We... ...inquiries, complaints and following up on customers through outbound calls and telemarketing. Key Responsibilities Answer all...
- ...Job title : Quality Assurance Specialist Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links The position... ...communication channels. This role will focus on ensuring that our call center associates maintain high standards of service quality, with a...
- ...We are seeking a meticulous and experienced MS Power Apps and SharePoint Quality Assurance Analyst to join our team. This role is crucial in ensuring that our SharePoint solutions meet the highest standards of quality, performance, and reliability. The SharePoint Quality...
- ...Job title : Zonal Fraud Analyst Job Location : Lagos Deadline : August 23, 2025 Quick Recommended Links The Zonal Fraud Analyst... ...) within the business. Liaise with the Field Team/ Call center to identify fraudulent cases and follow them up for closure....
- ...Job Scope This role is centered on investment and market research, with a focus on delivering high-quality insights that support data-driven portfolio decisions and client satisfaction. As a Research Analyst, you’ll be responsible for tracking financial markets,...
- ...builder, dedicated to nurturing talent, ideas, and startups across the continent. In 2010, we began as Nigeria's premier innovation center, dedicated to accelerating the application of social capital and technology for economic prosperity in Nigeria. We have since grown...
- ...Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables...
- ...Job title : Technical Deployment Analyst Job Location : Lagos Deadline : August 09, 2025... ...responsibilities with the Data Center manager Develops technical knowledge... ...work is completed on time and according to quality standards within a moderate scope Applies...
- ...Job title : Quality Control Officer Job Location : Lagos Deadline : August 16, 2025 Quick Recommended Links Job Summary: We are seeking a detail-oriented and proactive Quality Control Officer to ensure that all garments and laundry items meet our company's...
- ...seeks to hire highly motivated Contact Center Agent . The ideal candidate will be confident... ...Customer Support: ~ Handling incoming calls, emails, chats, and other communication... ...LinkedIn, and messaging apps e.t.c. Quality Assurance: Monitoring and...
- ...Job title : Quality Assurance Tester Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links ~ We're looking for a Mobile and Web App QA/Tester to help ensure our products work smoothly, look great, and deliver a great experience. You'll test features...
- ...Job title : Training Analyst Job Location : Lagos Deadline : August 24, 2025 Quick Recommended Links Job Summary As a Training... ...with external training vendors and ensure compliance with quality standards. Prepare training reports, dashboards, and presentations...
- ...Job title : Pharmacist (Oncology Center) Job Location : Lagos Deadline : August 10, 2025 Quick Recommended Links Major Responsibilities Compounding and dispensing medications, as prescribed by physicians. Monitoring customers' drug therapies, advising...
- ...Job title : Quality Assurance Manager(Kaduna) Job Location : Lagos Deadline : September 07, 2025 Quick Recommended Links Job Brief We are currently recruiting a Quality Assurance Manager who will be accountable for ensuring that the plant follows and adheres...
- ...seasoned professionals. Job Title: Contact Center Agent Location: Lagos Employment... ...Answer incoming customer calls, emails, and chat inquiries in a professional... ...company policies, compliance requirements, and quality assurance standards. Participate in ongoing...
- ...Africa and South-East Asia. Job Title: Senior Collections Risk Analyst Location: Lagos About the role A highly analytical... ...model-driven insights to enhance borrower segmentation, call center efficiency, and digital engagement strategies. Identify leading...
- ...Job title : Analyst, Business Job Location : Lagos Deadline : August 21, 2025 Quick Recommended Links Job Description To facilitate... ...by Technical Personnel such as Administrators,Developers and Quality Assurance in building and testing ImplementedProjects...
- ...Job title : Quality Control Officer Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links Role Overview ~ Ensure recycled metals meet customer and regulatory quality standards through rigorous testing and continuous improvement. Key...
- ...AllFlavors Supreme Foods Limited is a leading snack manufacturing company committed to producing high quality snacks for our customers. The Role You will be responsible for : Partnering closely with the business to ensure compliance to quality standards, oversee...
- ...to be memorable, impactful, and forward-looking. As an AML Analyst , you will play a pivotal role in our mission to uphold the integrity... ...to be: Customer Focus: We keep the customer at the center of everything we do. Passion & Dedication: We are...
