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- ...Job Summary: The Call Center Supervisor will oversee a team of sales and order processing agents, ensuring high performance in closing... ...through KPIs (e.g., sales closed, order accuracy, call quality, customer satisfaction). Provide regular coaching, feedback...
Softhills Limited
Lagos, Lagos State20 hours ago - ...and training of qualitatively verified talent. Job Title: Call Center Agent Location: Lagos Employment Type: Full-time Job... ...customer interactions in the CRM system. Achieve set targets for quality, response time, and customer satisfaction. Requirements...
- ...Customer Support: Managing incoming calls, addressing customer inquiries, and providing... ...management (CRM) system for follow-up and quality assurance purposes. Product Knowledge:... ...experience in a customer service or call center role is preferred. Strong...
- Job title : Call Center Executive (Nurses- NEM Health) Job Location : Lagos Deadline : August 18, 2025 Quick Recommended Links Requirements Registered / General Nurse Previous call center experience is an added advantage.
- ...Job title : Customer Service Officer (Call Center) Job Location : Lagos Deadline : July 25, 2025 Quick Recommended Links Job Brief... ...Maintaining high levels of customer service by meeting established quality metrics like call handling time, first contact resolution and...
- ...provide a great opportunity and environment for them to display their best skills in a service driven environment. Job Title: Call Center Supervisor Location: Lagos Role Description Organizes and directs the day-to-day activities related to the operation of...
- ...Job title : Quality Control Analyst Job Location : Lagos Deadline : July 26, 2025 Quick Recommended Links About the job Perform routine test on raw materials, in- process product, finished product. Ensure GLP, regular and scheduled calibration of equipment...
- ...provide healthcare services to corporate organizations and members of the public under a prepaid payment structure. Job Title: Call Center Nurse – HMO Location: Lagos Requirements ~ Registered Nurse (RN) / BNSC or any other related field. ~1 – 2 years work...
- Position: Real Estate Valuer (Quality Control) Industry: Real Estate/Property Location: Lagos, Nigeria Job Type: Full-Time (On-site) Job Description (Summary) As a Real Estate Valuer (Quality Control), you will conduct property and machinery valuations, prepare...
BLAKSKILL LIMITED
Lagos, Lagos Statemore than 2 months ago - ...Job title : Quality Assurance Job Location : Lagos Deadline : August 16, 2025 Quick Recommended Links This individual will be... ...skills Minimum 3 years of work experience as a Quality Analyst or similar role Experience in quality inspection, auditing...
- ...Job title : Contact Center Officer Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links Job Summary We... ...inquiries, complaints and following up on customers through outbound calls and telemarketing. Key Responsibilities Answer all...
- ...Job title : Quality Assurance Specialist Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links The position... ...communication channels. This role will focus on ensuring that our call center associates maintain high standards of service quality, with a...
- ...We are seeking a meticulous and experienced MS Power Apps and SharePoint Quality Assurance Analyst to join our team. This role is crucial in ensuring that our SharePoint solutions meet the highest standards of quality, performance, and reliability. The SharePoint Quality...
- ...Job title : Technical Deployment Analyst Job Location : Lagos Deadline : August 09, 2025... ...responsibilities with the Data Center manager Develops technical knowledge... ...work is completed on time and according to quality standards within a moderate scope Applies...
- ...Job title : Pharmacist (Oncology Center) Job Location : Lagos Deadline : August 10, 2025 Quick Recommended Links Major Responsibilities Compounding and dispensing medications, as prescribed by physicians. Monitoring customers' drug therapies, advising...
- ...seasoned professionals. Job Title: Contact Center Agent Location: Lagos Employment... ...Answer incoming customer calls, emails, and chat inquiries in a professional... ...company policies, compliance requirements, and quality assurance standards. Participate in ongoing...
- ...seeks to hire highly motivated Contact Center Agent . The ideal candidate will be confident... ...Customer Support: ~ Handling incoming calls, emails, chats, and other communication... ...LinkedIn, and messaging apps e.t.c. Quality Assurance: Monitoring and...
- ...Job title : Quality Control Officer Job Location : Lagos Deadline : August 16, 2025 Quick Recommended Links Job Summary: We are seeking a detail-oriented and proactive Quality Control Officer to ensure that all garments and laundry items meet our company's...
- ...Job title : Data Center Administrator Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links Duties & Responsibilities Ensure POS Network Connectivity. Ensure network connectivity to banks. Cleaning and tuning of user desktops,...
- ...Job title : Analyst, Business Job Location : Lagos Deadline : August 21, 2025 Quick Recommended Links Job Description To facilitate... ...by Technical Personnel such as Administrators,Developers and Quality Assurance in building and testing ImplementedProjects...
- ...Africa and South-East Asia. Job Title: Senior Collections Risk Analyst Location: Lagos About the role A highly analytical... ...model-driven insights to enhance borrower segmentation, call center efficiency, and digital engagement strategies. Identify leading...
- ...Job title : Loan Manager (Call and Chat) Job Location : Lagos Deadline : July 27, 2025 Quick Recommended Links Client Communication: Respond promptly to inquiries via calls, email, SMS, and WhatsApp. Loan Application: Manage and process loan applications...
- ...Job title : Workforce Planning Analyst Job Location : Lagos Deadline : July 25, 2025... ...across both internal and outsourced contact centers within a multi-country footprint.... ...occupancy and resource planning. Review the quality of all forecasts and impact assessments...
- ...Job title : Quality Assurance Tester Job Location : Lagos Deadline : August 07, 2025 Quick Recommended Links ~ We're looking for a Mobile and Web App QA/Tester to help ensure our products work smoothly, look great, and deliver a great experience. You'll test features...
- ...Job Title: Junior Consultant Analyst Location: Hybrid (V.I, Lagos) Compensation: Negotiable Employment Type:... ...experience with problem-solving, analytics, and creating high-quality client-facing reports. NYSC Certificate (or exemption). Bachelor...
- ...Job title : Financial Analyst Job Location : Lagos Deadline : August 08, 2025 Quick Recommended Links Requisition ID: 1800... ...research and analysis. Key Performance Indicators Quality of business recommendations Increase in revenue attributed...
- ...Job title : Quality Control Technician Job Location : Lagos Deadline : August 02, 2025 Quick Recommended Links Job Requisition ID: JR002216 Responsibilities Working with the Head of Procurement and Procurement Officers to prepare plans for the purchase...
- ...to be memorable, impactful, and forward-looking. As an AML Analyst , you will play a pivotal role in our mission to uphold the integrity... ...to be: Customer Focus: We keep the customer at the center of everything we do. Passion & Dedication: We are...
- ...Job title : Senior Communications Analyst Job Location : Lagos Deadline : August 23, 2025 Quick Recommended Links The Senior Communications... ...team. Manage systems and measure effectiveness to ensure quality control and conduct periodic quality control activities on all...
- ...Job title : Chief Financial Analyst Job Location : Lagos Deadline : August 01, 2025 Quick Recommended Links Lead macroeconomic... ...across local and global markets. Produce high-quality reports, forecasts, and thought leadership pieces on economic indicators...
