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- ...surveys and analyze trends to improve service quality. Drive initiatives to enhance customer satisfaction, ensuring a positive experience for all stakeholders. Implement key performance indicators (KPIs) to measure and improve service performance. Collaborate...
- ...Promote the online booking, app downloads and other products and services of the company to customers. Education and Work Experience Minimum of Bachelor’s Degree or HND in any relevant discipline Minimum of two (2) years of cognate experience in Customer Service...
- ...Role Overview We are seeking a proactive and customer-focused Customer Experience Manager to oversee guest satisfaction, ensure service excellence, and maintain brand standards across our serviced apartments. The ideal candidate will be passionate about hospitality...
- ...Job title : Customer Experience Assistant Job Location : Lagos Deadline : November 27, 2025 Quick Recommended Links Are you passionate about business growth, technology, and helping entrepreneurs succeed online? Join StoreFront Africa, the all-in-one platform...
- ...Job Description Our client is seeking a dedicated and empathetic Patient Experience Officer to join our team. The ideal candidate will serve as the link between patients and hospital management, ensuring every patient enjoys a seamless, comfortable, and satisfactory...
- ...Job title : Client Experience & Sales Associate Job Location : Lagos Deadline : December 14, 2025 Quick Recommended Links Role Overview The Client Experience & Sales Associate is the first point of contact for all customers, both in-store and online. This...
- ...Job title : Style & Guest Experience Lead Job Location : Lagos Deadline : December 07, 2025 Quick Recommended Links Role Summary We are seeking a Style & Guest Experience Lead who will elevate our brand presence through exceptional fashion styling, etiquette...
- ...Job title : Customer Experience Officer Job Location : Lagos Deadline : November 27, 2025 Quick Recommended Links Job Brief: ~ The Customer Experience Officer is responsible for ensuring that every client interaction across the organization is smooth, efficient...
- ...Job title : Head of Customer Experience Job Location : Lagos Deadline : November 20, 2025 Quick Recommended Links Role Description ~ This full-time, on-site leadership role in Lagos is focused on championing the customer across the entire organization. The...
- ...Requirements Ideal Candidates Should Have: Candidates should possess relevant qualifications with 2-3 years relevant experience in hospitality or a related field Strong interpersonal and leadership skills Commitment to professionalism and guest satisfaction...
- ...Job title : Floor Manager (Club Experience) Job Location : Lagos Deadline : November 28, 2025 Quick Recommended Links Ideal Candidates Should Have: ~2-3 years relevant experience in hospitality or a related field ~ Strong interpersonal and leadership skills...
- ...Job title : Customer Experience and Social Media Manager Job Location : Lagos Deadline : December 11, 2025 Quick Recommended Links Job Summary The Customer Experience & Social Media Manager will oversee guest relations and online brand presence for the company...
- ...Job title : Regional Customer Experience Manager Job Location : Lagos Deadline : November 27, 2025 Quick Recommended Links Location: DIL HQ-Lagos, DIL HQ-Lagos Company: Dangote Industries Limited JOB PURPOSE / SUMMARY To manage the regional Service...
- ...Degree required; First Degree in BSC/HND A member of professional body: CIPM Job specific requirements: Minimum 3-4 years of experience in Human Resources, Benefits, preferably in a unionized manufacturing environment Familiarity with HR systems, processes and...
- ...Overview ~ The ideal candidate will be responsible to lead the entire customer experience strategy on behalf of the organization. Task / Role Complexity He/she will perform the below strategic responsibilities: Developing and implementing new strategies for...
- ...Job title : Electrical Engineer (GENCO Experience) Job Location : Lagos Deadline : December 31, 2025 Quick Recommended Links Job Summary The Electrical Engineer will be responsible for designing, maintaining, and improving electrical systems and components...
- ...real estate rental and e-Commerce market with flexible affordable living solutions across Nigeria. and nbsp; About the Customer Experience Senior Manager Role We are sourcing for a candidate to join our team as a and nbsp;Customer Experience Senior Manager and nbsp...
- ...About the Role: We are looking for Experience Evaluation Specialists to provide valuable insights that help brands enhance their products, services, and customer experiences. Your observations and feedback will play a key role in shaping how businesses interact with...
- ...recurring issues, and potential product improvement insights. Requirements & Skills You'll be a good fit for this role if you have experience with: ~ Bachelor’s degree in Business Administration, Communications, Engineering or a related field. ~2–4 years of...
- ...maintaining relationships with existing clients through high qualityclient service delivery and monthly spot checks to ascertain client experience withNorrenberger. Set up in-house and CSCS accounts for new clients and intermediaries. Confirm and verifyKYC documentation....
- ...Female Radiographer (with Ultrasound Experience) Location: Ilupeju, Lagos Mainland Industry: Diagnostics / Healthcare Employment Type: Full-Time Experience Level: Minimum of 4 Years Salary Range: 400,000 - 500,000 Monthly (Based on...
- ...Job Description The Head of Revenue Operations & Customer Experience is a high-impact, hands-on role for a self-starter who thrives in fast-paced, ambiguous environments. The job holder will play a pivotal role in Revenue Operations, Customer Support, and Customer...
- ...About the Role: We are seeking Human Experience Researchers to study how people interact with products, services, and digital platforms. Your insights will help businesses enhance customer satisfaction, improve usability, and create more meaningful experiences....
- ...Africa is a $20B opportunity Were excited at solving big problems making a positive impact and building a big company. Customer Experience Assistant The Customer Experience team at StudySearch is responsible for ensuring we continuously deliver a world class...
- ...customer inquiries and feedback and report these insights to the team lead to help improve products services and the overall customer experience. Minimum of 2 years of experience in customer support product marketing or customer experience Proven experience in a...
- ...About the Role: We are seeking Digital Experience Analysts to provide valuable insights that help companies optimize their websites, mobile apps, and online platforms. Your feedback will play a key role in enhancing user experience, accessibility, and digital engagement...
- ...employees team leads and the people operations team at every stage of the employee lifecycle to ensure employees have a positive experience Execute the talent acquisition employer branding and engagement strategy; leveraging it for a top-notch employee experience...
- ...Description POSITION SUMMARY Guest Experience Expert/Night Auditor Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative...
- ...are a leading Facilities Management company committed to delivering excellent Facility management services. Job Title: Customer Experience Specialist Location: Marina, Lagos Employment Type: Full-time Responsibilities Monitor service request workflows to...
- ...Job Summary The Customer Experience & Social Media Manager will be responsible for building and maintaining strong customer relationships while driving brand visibility, engagement, and loyalty across all social media platforms. This role combines customer support...