System Specialist
Full-time
Total Data Limited
JOB OBJECTIVE(S)
Ensure smooth running of Operations, purchases and maintenance of office infrastructure.
DUTIES & RESPONSIBILITIES
- Maintenance of computers and networking devices.
- Respond to inquiries and requests and provide technical assistance on PC systems, related hardware and software and standard applications.
- Train staff members on standard software applications; demonstrate methods and techniques for advanced uses of software packages.
- Install, troubleshoot, and support PC/server hardware and software; install and configure software upgrades; configure and perform tuning of operating systems to enhance PC performance; install and configure network interface and Internet connections; diagnose network cable and configuration problems.
- Coordinate a variety of information Systems projects, such as a new system installation for a department; conduct needs assessments, and hardware and software research and evaluation.
- Maintain I.T budget.
- Advice the management on all information system related issues.
- Act as Administrator to all web applications and softwares (Official website, Accountable, Microsoft Office Suite, Email Server, Zoho Recruit, Zoom)
- Keep abreast of current trend in information and technology space.
- Other official tasks assigned
KEY PERFORMANCE INDICATORS
- Revenue Growth
- Cost Reduction
- Audit Defect Rate Compliance
- Turn-around time, Issue Resolution & Quality Rate
- Implementation of Efficient & Effective Policies, Procedures & Processes
- Strategic Initiatives
- System Integrity
- Ensure Compliance to Data Protection Regulation
- Electronic document upload, classification and maintenance
- Ensure 90% Customer Satisfaction Levels.
JOB REQUIREMENTS
Education
- Bachelor's degree in Computer Science, Computer Engineering, Information Management System or relevant course.
Experience
- Minimum of 2 years’ experience as a System Specialist
KEY COMPETENCY REQUIREMENTS
Knowledge
- Knowledge of computer hardwares, softwares and networking
- Knowledge of Microsoft office suite
Skill/Competencies
- Collaborative and supportive style of working
- Accuracy and attention to detail
- Excellent time management and organization skills
- Interpersonal skills
- IT/Computer appreciation
- Good Communications skills (written and oral) with strong business and customer focus
- Reasoning and Analytical Skills
- People Management
- Problem Solving
Vacancy posted 9 hours ago
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