Territorial Distribution Officer (Lagos)

Job title : Territorial Distribution Officer (Lagos)

Key Responsibilities

ROLE SUMMARY:

• The Territorial Distribution Officer (TDO) is to coordinate and direct distribution activities in his assigned territory. He is to forecast and plan the distribution of scriptures and other related materials across the assigned territory in accordance with the Bible Society of Nigeria (BSN) Strategic Direction. He assists the distribution manager in product development, marketing research, and other distribution activities.

The Job (Key Responsibilities):

• The candidate is responsible for planning, forecasting, and implementing marketing programmes in a way that facilitates distribution and creates warehouse space.
• The candidate is responsible for identifying the product (Bible) needs of the current and prospective market and customers and positioning the products strategically to meet the identified needs in a way that facilitates distribution and creates warehouse space.
• To ensure a broad customer base by developing more markets and sound customer relationship management, i.e., he is responsible for customer relationship management by visiting customers’ outlets and relating with them on the phone. He is also responsible for the organisation of the customer service forum in his region for productive engagement in a mutually rewarding manner.
• Ensure good inventory management of the society's Scripture stock.
• He is responsible for expanding the customer base by developing new customers and her channels of distribution.
• The candidate for this job must be creative in product development and innovation and possess analytical skills. S/he should have good numerical and human relations skills.
• Keep monthly and annual data of brand performance in his territory and send monthly reports of territory customers’ performance for management decision-making.
• Prepare the annual territorial distribution plan by brands for integration into the corporate annual distribution plan based on the strategic direction and operational direction.

Personnel Specification

OCCUPATIONAL CHARACTERISTICS OF THE ROLE:

• Leadership —  Demonstrates   strong leadership in influencing improved Bible distribution performance by the BSN areas in the territory and increased persistent patronage by the customers to achieve organizational goals in line with its vision and mission statements.
• Punctuality – prompt positioning of products to distribution outlets and customers in the assigned territory.
• Forecasting and Planning – accurate and comprehensive data-inclined forecasting and effective distribution planning to keep the distribution pipeline full all year round.
• Analytical Mind – requires the ability to analyse and interpret distribution research reports, market development, and needs correctly. Also, environmental analytical skills.
• Numerical Skills –  must have a flair for figures and product codes.
• Conceptual Skills – the ability to formulate strategies that stimulate distribution growth and expansion.
• Creativity and Innovation –  the ability   to assist in developing new products as quickly as possible to meet market needs or to counter competitors’ activities.
• Self-Confident/Integrity –  A high standard of transparency and honesty is required in all aspects of business transactions.

COMPETENCIES REQUIRED

SKILLS

• Computer Literacy
• Forecasting and Planning
• Market Research/Application skills
• Sales and Marketing Skills
• Product and Market Development Skills
• Excellent Market and Customer Relations

KNOWLEDGE OF:

• Diversity of the Nigerian Bible market
• Working knowledge of Sage 50/QuickBooks
• Good knowledge of the Nigerian road, especially in Lagos

ABILITY TO:

• Manage the Distribution chain effectively
• Interpret and contribute to marketing development activities at the local, regional, and global levels of UBS.
• Sustain a healthy and profitable relationship with the customers.
• Use the marketing mix to deliver strategic marketing results.