CRM Administrator
Zinance Limited (5 Openings)
Summary
- We’re looking for a highly organized and collaborative CRM Administrator to join our Revenue Operations Team.
- As a CRM Administrator, you will manage and enhance our CRM system’s functionality, work closely with various team members to understand business needs, and implement solutions.
- Your role is vital in maintaining system integrity, enhancing user experience, and ensuring the delivery of key insights to drive business decisions.
Responsibilities
- Understand the commercial operation, challenges, and objectives of each team; improve their operation through CRM administration and consultation.
- Provide system administration support for the CRM, focusing on user permissions, custom objects, workflows, and profiles.
- Create, manage, and optimize complex workflow rules, data validation, and approval processes.
- Create and manage custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
- Analyze data to provide insights into team operation, effectiveness, and productivity.
- Work closely with other team members to capture business requirements and implement CRM solutions.
- Coordinate and support integrations with third-party apps, plugins, and tools.
- Support daily troubleshooting, bug fixing, user adoption, training, and documentation.
- Identify and resolve data anomalies, maintaining high data integrity.
Requirements and skills
- Experience working directly with sales teams and implementing their requirements in the CRM system.
- Ability to administer and configure a CRM system (custom objects, workflows, permissions, etc.).
- Familiarity with automating business processes, creating reports/dashboards, and data analysis/modeling.
- Strong communication, collaboration, and problem-solving skills.
- Fluency in English, diligence, enthusiasm, and an interest in marketing strategy, content marketing, SEO, HR, recruiting, and tech.
Salary
N130,000 - N200,000 monthly.
Application Closing Date
9th October, 2026.
How to Apply
Interested and qualified canddiates should forward their CV to: using the Job Title as the subject of the mail.
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Vacancy posted 1 day ago
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