Operations Manager(Sales Experience)

Job title : Operations Manager(Sales Experience)

Key Responsibilities 

• Plan, coordinate, and oversee daily operations across sales, distribution, and warehousing. 
• Drive sales targets and work with the sales team to improve market coverage and customer satisfaction. 
• Manage distributor and retailer relationships to ensure product availability and timely delivery. 
• Monitor inventory levels, stock movement, and order fulfilment to minimise stock-outs and losses. 
• Develop and implement operational policies, processes, and SOPs to improve efficiency.
• Prepare performance reports and support management with data-driven recommendations. 
• Manage operating budgets and control costs across the operations function. 
• Supervise, train, and evaluate operations and sales support staff. 
• Ensure compliance with company policies, regulatory requirements, and health

Requirements 

• Bachelor's degree in Business Administration, Supply Chain Management, Marketing, or a related field. 
• Minimum of 4 years' experience in an operations or management role. Proven experience in sales, with a track record of meeting or exceeding targets. 
• Prior working experience in the FMCG industry. 
• Experience in distribution management, inventory control, and supply chain coordination is highly desirable. 
• Strong knowledge of Microsoft Office (especially Excel); experience with ERP or inventory management systems is an advantage. 
• Excellent leadership, analytical, negotiation, and communication skills, with strong attention to detail.