Manager, D2D (Door to Door) Sales

Job title : Manager, D2D (Door to Door) Sales

To lead, coordinate, and optimize the Company's door-to-door product sales operations. The Manager, Door-to-Door Sales (Peddler Operations) will be responsible for managing a team of peddler drivers, driving sales volume, ensuring operational efficiency, and maintaining robust controls to safeguard revenue and assets.

Job Details

Sales Leadership and Growth

• Lead the peddler sales team to achieve volume, revenue, customer acquisition, and retention targets.
• Develop and execute sales plans to grow door-to-door delivery across target residential, commercial, and industrial segments.
• Coach, motivate, and manage peddler drivers to maintain a high-performance, customer-focused team.

Route, Fleet and Supply Coordination

• Plan and optimize daily routes to improve market coverage, driver productivity, delivery efficiency, and cost control. 
• Coordinate with Supply Chain, Logistics, and depot operations to ensure product availability, truck loading, replenishment, and timely delivery.
• Monitor vehicle movement, route performance, and operational issues, taking prompt corrective action where required.

Customer Management and Business Development

• Lead customer prospecting, acquisition, contract negotiation, and relationship management for households, offices, SMEs, and industrial customers.
• Serve as the escalation point for key customer concerns, service issues, and disputes.
• Gather market and customer feedback to identify new opportunities and improve the service offering.

Revenue, Cash and Product Controls

• Ensure all sales, collections, credits, and transactions are accurately recorded, collected, reconciled, and reported daily.
• Maintain effective controls over cash handling, payment collection, credit exposure, and revenue leakage.
• Reconcile product loaded on peddler trucks against sales and returns, while preventing loss, theft, and wastage.

Compliance, Safety and Risk Management

• Ensure all door-to-door sales activities comply with NMDPRA requirements, company policies, and applicable operational standards.
• Enforce HSE requirements relating to product handling, vehicle safety, PPE use, and safe delivery practices.
• Conduct regular checks on vehicles, drivers, and field operations, and address any identified gaps promptly.

Performance, Reporting and Improvement

• Track and report sales, volume, collections, customer acquisition, truck productivity, and operational performance.
• Provide daily, weekly, and monthly reports to the department's leadership.
• Identify team capability gaps, coordinate relevant training, and drive practical improvements, including the use of technology, to strengthen visibility, efficiency, and control.

Requirements

• Bachelor's degree in Business Administration, Supply Chain, Logistics, or any related field.
• MBA is an added advantage.
• Minimum of 6–8 years of progressive experience in sales management, field sales, or logistics operations, with at least 2 years in a leadership/team-lead role.
• Experience in the downstream oil & gas sector is highly preferred.
• Proven track record of achieving volume and revenue targets is mandatory.
• Strong understanding of route planning, logistics coordination, and inventory management is required.
• Excellent communication, negotiation, and interpersonal skills are essential.
• Deep understanding of direct-to-customer sales, route planning, and last-mile logistics.
• Excellent negotiation skills