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Lead, Business Process Management Optimisation & Analysis

Full-time

Stanbic IBTC

Job title : Lead, Business Process Management Optimisation & Analysis

Job Location : Lagos Deadline : November 09, 2026 Quick Recommended Links

Job Description

  • To define needs and the rationale for change, to recommend and design solutions that can deliver value to Stakeholders. 
  • Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets and future development phases.
  • Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets as well as future product development phases.
  • Write project scopes and functional specifications, estimate project costs, risks and assumptions. 
  • Manage timescales and resource requirements for the successful completion of each phase 
    of development.
  • Guides and directs the process of addressing business challenges through clear articulation of business problems and opportunities, designing practical business solutions and implementing solutions in a disciplined and structured manner.
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, 
    and developing and implementing solutions.
  • Leading ongoing reviews of business processes and developing optimization strategies.
  • Identifies and defines tactical operational performance metrics geared towards meeting country 
    objectives by analysing the existing gaps.
  • Collaborates with other areas to ensure that best practices and a standard approach is followed.
    Provides accurate and timeous MIS (from relevant sources) as per the matrix agreed with Centre 
    (ROA Operations) to enable informed decision.

Qualifications

  • BSc in Information Technology, Computer Science, Engineering or related field
  • Professional certification such as Lean Six Sigma (Green /Black Belt), Business Analysis Trainings & Certifications (CBAP) etc. can be an added advantage.

Experience:

  • 5-7years Experience in management of complex operations, ideally within the financial service sector.
  • Knowledge in process / project management is required.

Additional Information:
Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Conveying Self-Confidence
  • Interacting with People
  • Interpreting Data
  • Making Decisions

Technical Competencies:

  • Business Process Improvement
  • Data Integrity
  • IT Applications
  • IT Systems.
Vacancy posted a month ago
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