Test Center Administrator

Responsibilities

• We are seeking a highly organized, proactive, and technology-driven Test Center Administrator to oversee the day-to-day operations of our standardized testing center. Our center administers internationally recognized examinations, including the International English Language Testing System (IELTS), CELPIP, and other professional certification examinations.
• The successful candidate will be responsible for coordinating all testing activities, ensuring seamless daily operations, maintaining testing standards, supervising test administration staff, and ensuring all examinations are conducted in strict compliance with international testing regulations and organizational policies.

Key Responsibilities

• Coordinate and oversee the daily operations of the standardized test center.
• Manage and administer the center's computer-based testing environment, including installation, maintenance, troubleshooting, and enhancement of computer hardware, software, networks, and peripherals.
• Plan, develop, and coordinate examination schedules, testing timetables, staffing plans, and operational procedures.
• Ensure uninterrupted availability of internet connectivity, power supply, generators, diesel, and all critical testing equipment.
• Liaise with testing partners to order, receive, and maintain adequate supplies of testing materials.
• Supervise examination sessions and ensure all test instructions are administered accurately while maintaining appropriate testing conditions.
• Ensure all examinations are conducted in accordance with international testing policies, procedures, regulations, and security standards.
• Provide guidance and information to test candidates regarding examination procedures, policies, and testing requirements.
• Maintain the confidentiality and integrity of examination records and test results.
• Ensure the security and proper handling of all testing materials before, during, and after examinations.
• Coordinate with vendors to ensure timely repairs and preventive maintenance of facilities and equipment to avoid operational disruptions.
• Resolve customer complaints professionally and escalate unresolved issues appropriately.
• Prepare and submit weekly operational reports to the Head of Exams.
• Prepare and submit monthly operational reports within established timelines.
• Perform other related duties as assigned.

Requirements

• Bachelor's Degree in Business Administration, Computer Science, Information Technology, Education Management, Public Administration, or a related field.
• 3–5 years relevant experience in test center administration, examination operations, educational administration, or operations management.
• Experience working in a computer-based testing center or examination environment will be a strong advantage.
• Good understanding of standardized testing operations and examination security procedures.
• Strong knowledge of computer systems, networking, and basic IT troubleshooting.
• Excellent organizational, planning, and reporting skills.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask and work effectively under pressure.
• High level of integrity, professionalism, and attention to detail.

Key Skills:

• Test Center Administration
• Operations Management
• Examination Coordination
• IT & Computer Systems Management
• Scheduling & Planning
• Problem Solving
• Vendor Management
• Customer Service
• Report Writing
• Leadership & Team Supervision.

What We Offer

• Competitive salary package; N150,000 - N180,000 per month.
• Professional work environment
• Opportunity to work within an internationally recognized examination environment
• Career growth and professional development opportunities

Application Closing Date
31st July, 2026.

How to Apply
Interested and qualified candidates should:

Note

• Applicants are expected to fill the Pre Interview Form.
• Shortlisted candidates will be invited to take an Online Assessment
• Successful candidates will be invited for a Virtual Chat with HR
• Final Chat
• Offer
• Candidates who live in close proximity of the job location are encouraged to apply.

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