Front Desk Officer
Teestone Hotels & Apartments
Job Summary
- The Front Desk Officer is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and ensuring a smooth and pleasant stay experience.
Key Responsibilities
- Welcome guests warmly and assist with check-in and check-out procedures.
- Handle guest reservations, bookings, and cancellations.
- Respond to guest inquiries, requests, and complaints promptly.
- Maintain accurate records of guest information and room availability.
- Answer phone calls and direct them appropriately.
- Coordinate with housekeeping and maintenance for room readiness.
- Process payments and issue receipts.
- Ensure the front desk area is clean, organized, and professional at all times.
Requirements
- Minimum of HND / B.Sc. in any related field.
- Proven experience in customer service or hospitality is an added advantage.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Word, Excel, booking systems).
- Professional appearance and attitude.
- Ability to multitask and work under pressure.
- Proximity to work location.
Skills & Competencies:
- Excellent communication skills.
- Strong customer service orientation.
- Attention to detail.
- Problem-solving skills.
- Time management and organization.
Application Closing Date
8th June, 2026.
How to Apply
Interested and qualified candidates should send their CV to: View email address on hotnigerianjobs.com using the job tittle as the subject of the email.
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Vacancy posted 10 hours ago
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