Aftersales Technical Engineer
Full-time
MOJEC/CLOU Meters Company
Job title : Aftersales Technical Engineer
Job Location : Lagos Deadline : August 17, 2026 Quick Recommended LinksJob Summary
- The Aftersales Technical Engineer will be responsible for providing post-installation technical support, preventive and corrective maintenance, troubleshooting, commissioning, and customer training to ensure the optimal performance of the Company's renewable energy systems.
- The successful candidate will play a key role in delivering exceptional customer experience while ensuring maximum system uptime.
Key Responsibilities
- Provide technical support to customers on installed solar PV and hybrid energy systems.
- Carry out preventive and corrective maintenance on solar PV systems, batteries, inverters, and associated electrical equipment.
- Diagnose and resolve technical faults using appropriate diagnostic tools.
- Commission newly installed renewable energy systems and verify operational performance.
- Conduct routine site inspections and system performance assessments.
- Prepare comprehensive service reports after every maintenance visit.
- Train customers on the safe operation and maintenance of installed systems.
- Maintain accurate service records, spare parts inventory, and customer service history.
- Escalate complex technical issues and recommend long-term corrective actions.
- Ensure strict compliance with Health, Safety, Environment (HSE), and electrical safety standards.
- Participate in continuous technical training and product knowledge development.
Qualifications & Experience
- Bachelor's Degree or HND in Electrical Engineering, Mechanical Engineering, Renewable Energy, Mechatronics, or a related discipline.
- 2 - 4 years' practical experience in solar PV installation, commissioning, maintenance, and troubleshooting.
- Good knowledge of Solar PV Systems, Battery Energy Storage Systems (BESS), hybrid energy systems, inverters, and charge controllers.
- Ability to interpret electrical drawings and technical documentation.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and customer service skills.
- Valid driver's licence and willingness to travel to project locations.
Vacancy posted 21 days ago
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