HR Operations & Vendor Management Officer
Fort Knox Outsourcing
Key Responsibilities
- Manage relationships with vendors, service providers, and key stakeholders to ensure effective service delivery.
- Coordinate HR operations and administrative processes relating to outsourced employees.
- Validate payroll data, timesheets, employee records, and payroll documentation to ensure accuracy before processing.
- Monitor vendor performance, service-level agreements (SLAs), and compliance with contractual obligations.
- Maintain accurate employee databases, HR records, and outsourcing documentation.
- Utilize advanced Microsoft Excel tools, including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis functions, to prepare reports and generate operational insights.
- Track employee headcount, deployments, exits, replacements, and other workforce movements.
- Ensure compliance with applicable labour regulations, company policies, client requirements, and statutory obligations.
- Identify and resolve discrepancies in payroll, employee records, and vendor submissions.
- Prepare periodic HR operations reports, vendor performance reports, and workforce analytics for management review.
- Coordinate the resolution of employee and vendor-related operational issues within agreed timelines.
- Identify opportunities to improve HR processes, strengthen controls, and enhance operational efficiency.
Qualifications and Experience
- Bachelor's Degree in Human Resources, Business Administration, Social Sciences, or a related field.
- 3–5 years of relevant experience in HR Operations, Outsourcing, or Vendor Management.
- Proven experience managing large employee populations.
- Practical experience in payroll validation, employee data management, and compliance monitoring.
- Advanced Microsoft Excel proficiency, including Pivot Tables, XLOOKUP/VLOOKUP, reporting, and data analysis.
- Experience coordinating vendors and engaging multiple stakeholders.
Required Skills and Competencies:
- Strong vendor management and stakeholder engagement skills.
- Advanced Excel and data analysis capabilities.
- Excellent attention to detail and accuracy.
- Strong analytical, critical-thinking, and problem-solving abilities.
- Excellent organizational and time-management skills.
- Ability to manage multiple priorities and work effectively under pressure.
- Proactive, quick-thinking, and solutions-oriented approach.
- Strong written and verbal communication skills.
- High levels of integrity, accountability, and professionalism.
Salary
N350,000 Monthly.
Application Closing Date
30th November, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [email protected]using the position and location as the subject of the email.
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Vacancy posted 2 days ago
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