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HR Operations & Vendor Management Officer

Fort Knox Outsourcing

Key Responsibilities

  • Manage relationships with vendors, service providers, and key stakeholders to ensure effective service delivery.
  • Coordinate HR operations and administrative processes relating to outsourced employees.
  • Validate payroll data, timesheets, employee records, and payroll documentation to ensure accuracy before processing.
  • Monitor vendor performance, service-level agreements (SLAs), and compliance with contractual obligations.
  • Maintain accurate employee databases, HR records, and outsourcing documentation.
  • Utilize advanced Microsoft Excel tools, including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis functions, to prepare reports and generate operational insights.
  • Track employee headcount, deployments, exits, replacements, and other workforce movements.
  • Ensure compliance with applicable labour regulations, company policies, client requirements, and statutory obligations.
  • Identify and resolve discrepancies in payroll, employee records, and vendor submissions.
  • Prepare periodic HR operations reports, vendor performance reports, and workforce analytics for management review.
  • Coordinate the resolution of employee and vendor-related operational issues within agreed timelines.
  • Identify opportunities to improve HR processes, strengthen controls, and enhance operational efficiency.

Qualifications and Experience

  • Bachelor's Degree in Human Resources, Business Administration, Social Sciences, or a related field.
  • 3–5 years of relevant experience in HR Operations, Outsourcing, or Vendor Management.
  • Proven experience managing large employee populations.
  • Practical experience in payroll validation, employee data management, and compliance monitoring.
  • Advanced Microsoft Excel proficiency, including Pivot Tables, XLOOKUP/VLOOKUP, reporting, and data analysis.
  • Experience coordinating vendors and engaging multiple stakeholders.

Required Skills and Competencies:

  • Strong vendor management and stakeholder engagement skills.
  • Advanced Excel and data analysis capabilities.
  • Excellent attention to detail and accuracy.
  • Strong analytical, critical-thinking, and problem-solving abilities.
  • Excellent organizational and time-management skills.
  • Ability to manage multiple priorities and work effectively under pressure.
  • Proactive, quick-thinking, and solutions-oriented approach.
  • Strong written and verbal communication skills.
  • High levels of integrity, accountability, and professionalism.

Salary
N350,000 Monthly. 

Application Closing Date
30th November, 2026.

How to Apply
Interested and qualified candidates should send their CV to: [email protected]using the position and location as the subject of the email.

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Vacancy posted 2 days ago
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