Customer Service Officer
Leisure Court Nigeria Limited
Job Summary
- As the first point of contact for our clients, you will play a vital role in creating memorable customer experiences, managing inquiries, supporting property transactions, and ensuring client satisfaction at every stage of their journey.
Key Responsibilities
- Attend to client inquiries through phone calls, emails, social media, and walk - in visits.
- Provide accurate information about available properties, payment plans, and company services.
- Resolve customer complaints promptly and professionally.
- Maintain strong relationships with clients and ensure excellent customer satisfaction.
- Keep accurate records of customer interactions and update CRM systems.
- Coordinate property inspections, site visits, and client appointments.
- Follow up on leads, prospects, and existing clients.
- Collaborate with the Sales, Marketing, and Operations teams to ensure seamless service delivery.
- Prepare customer service reports and client feedback summaries.
Requirements
- Bachelor's Degree or HND in Business Administration, Marketing, Mass Communication, or a related field.
- Minimum of 2 years' experience in customer service, preferably within the real estate industry.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship management abilities.
- Proficiency in Microsoft Office applications and CRM software.
- Ability to multitask, work under pressure, and maintain professionalism at all times.
- Strong problem-solving and customer engagement skills.
What We Offer
- Competitive salary and performance incentives.
- Career growth and professional development opportunities.
- Supportive and collaborative work environment.
- Opportunity to work with a reputable and fast - growing real estate company.
Application Closing Date
30th June, 2026.
How to Apply
Interested and qualified candidates should send their CV and a Cover Letter to: View email address on hotnigerianjobs.com using the Job Title as the subject of the email.
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Vacancy posted 16 hours ago
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