Telesales Officer

We're Hiring: Telesales Officer

Location: Lekki (Jakande) — candidates must reside within or near this area Salary: ₦200,000 Net/month

Gender Preference: Female

Experience Required: 3+ years in Telesales

About the Role

We are looking for a proactive, well-spoken, and organized Telesales Officer to manage customer communications, follow-ups, and support our sales process from start to finish. The ideal candidate is confident on the phone, detail-oriented, and able to build trust with customers while keeping track of multiple ongoing conversations.

Key Responsibilities

- Handle inbound and outbound customer calls and inquiries

- Make outbound follow-up calls on proposals and record client commitment status, and reporting outcomes.

- Send payment receipts and balance reminders to customers

- Follow up with customers on outstanding payments

- Respond to chats, comments, and inquiries on social media and the company website

- Notify customers of scheduled site visits and installation timelines

- Confirm and follow up on site assessment appointments with customers via phone calls

- Escalate unresolved or sensitive customer issues to the Director

Requirements

- Minimum of 2 years proven experience in telesales, customer service, or a related client-facing role

- Excellent verbal and written communication skills

- Ability to follow up on customer interactions intelligently and consistently, without dropping the ball

- Strong organizational skills and attention to detail

- Comfortable using phone systems, social media platforms, and office/CRM tools

- Friendly, patient, and persuasive communication style

- Ability to handle sensitive or difficult customer situations with professionalism

How to Apply

Interested candidates should send their CV to Show email with the subject line "Telesales Officer Application."

Only shortlisted candidates residing near Lekki Jakande will be contacted.

Benefits

Compensation

₦200,000 Net per month with commission.