Manager; Solutions Delivery

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Solutions Delivery team is responsible for identifying new opportunities that exist within the payment landscape, creating strategies that define Visa’s participation in those opportunities and delivering the capabilities required to enable and drive them. Within the team, the Solutions Delivery Manager will work with a diverse set of stakeholders to deliver Consumer Solutions (Core Product, Digital Product & Value-added services) to the clients. This role assumes Consumer Product ownership, development and execution of the strategy, managing the ecosystem readiness and performance, driving revenues in the market.

Responsibilities:

Strategic Leadership:

• Be the Solution delivery lead for all Consumer products, Digital product and Value-Added services for identified client in the market.
• Act as a thought leader, problem solver, and trusted advisor to the West Africa Product Solutions Delivery Lead representing the Cluster.
• Collaborate with internal cross-functional leads to drive strategic alignment and ensure the product roadmap supports all common initiatives and priorities.
• Execute and achieve OKRs set for the market.

Client Relationships & VAS Acceleration:

• Develop, maintain, and cultivate close relationships with decision-makers and key stakeholders of designated clients.
• Understand clients' business strategies, priorities, needs, and processes, presenting them with product ideas that can enhance their results.
• Develop individual designated clients’ product plans, with corresponding tactics and actions to achieve defined goals.
• Manage the VAS sales pipeline for the markets to ensure sales and revenue targets are achieved for West Africa.

Product Delivery & Project Management:

• Ensure all solutions are delivered on time, within scope and within budget.
• Measure and report project performance using appropriate systems, tools and techniques.
• Perform risk management to minimize project risks and adjust project constraints based on financial analysis.

Financial Accountability:

• Support in achieving the Product & Solutions Revenue and Cost targets for West Africa
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make necessary adjustments.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 5 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD)

Preferred Qualifications:

• 6 or more years of work experience with a Bachelor’s Degree or 4 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 8 years in related industry experience in retail banking or fintechs
• Relevant business or engineering related degree
• Exceptional project and program management skills with the ability to manage multiple activities with both internal and external stakeholders
• Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.