Senior Business Development Officer

Job title : Senior Business Development Officer

Responsibilities

Business Development and Revenue Generation:

• Identify, research, and develop new business opportunities to drive revenue growth.
• Develop and implement business development strategies in line with organisational objectives.
• Identify potential clients, markets, partnerships, and business opportunities.
• Generate and manage a pipeline of prospective clients and business leads.
• Develop strategies to expand the organisation's market presence and customer base.
• Drive the achievement of assigned business development and revenue targets.
• Explore new products, services, and market opportunities to improve business performance.

Client Relationship Management:

• Build and maintain strong relationships with existing and prospective clients.
• Identify client needs and recommend appropriate products and services.
• Maintain regular engagement with key clients to strengthen business relationships.
• Address client enquiries, concerns, and business-related challenges promptly.
• Develop strategies to improve customer retention and client satisfaction.
• Identify opportunities for cross-selling and upselling of products and services.

Strategic Partnerships and Stakeholder Management:

• Identify and establish strategic partnerships that support business growth.
• Engage corporate organisations, institutions, business associations, and other relevant stakeholders.
• Develop and maintain relationships with key decision-makers.
• Represent the organisation at business meetings, networking events, conferences, and industry engagements.
• Negotiate partnership agreements and commercial arrangements in line with approved policies.
• Monitor existing partnerships to ensure value creation and achievement of agreed objectives.

Market Research and Competitive Analysis:

• Conduct market research to identify emerging business opportunities and industry trends.
• Analyse competitors' products, services, pricing, and market positioning.
• Identify customer needs, market gaps, and potential areas for business expansion.
• Prepare market intelligence reports and business development recommendations.
• Provide management with insights to support strategic business decisions.
• Monitor changes in the business environment that may impact organisational growth.

Proposal Development and Business Negotiations:

• Prepare business proposals, presentations, quotations, and commercial offers.
• Develop and deliver compelling presentations to prospective clients and business partners.
• Lead or support business negotiations to secure profitable deals.
• Review client requirements and ensure proposed solutions align with organisational capabilities.
• Coordinate with relevant departments to ensure timely submission of proposals and tenders.
• Follow up on submitted proposals and convert business leads into successful transactions.

Business Performance Monitoring and Reporting:

• Monitor business development activities against approved targets and performance indicators.
• Prepare periodic business development reports for management.
• Track sales performance, revenue generation, conversion rates, and business pipeline activities.
• Maintain accurate records of prospects, clients, partnerships, and business opportunities.
• Identify challenges affecting business growth and recommend appropriate solutions.
• Provide regular updates on market developments and business performance.

Team Collaboration and Support:

• Collaborate with Marketing, Operations, Finance, Customer Service, and other relevant departments to achieve business objectives.
• Provide guidance and support to junior business development team members.
• Share market intelligence and business development best practices with the team.
• Support the implementation of organisational sales and marketing initiatives.
• Participate in business planning and strategy development sessions.