Operations Lead
Full-time
T.O.N Corporate Services
We are seeking an experienced Operations Lead to oversee day-to-day operations, ensuring client work is properly planned, resourced, coordinated, quality-checked, and delivered on time.
Requirements
Key Responsibilities: * Lead day-to-day delivery operations and oversee client projects from briefing to completion. * Assign ownership for projects and deliverables and monitor deadlines and dependencies. * Manage team workload, capacity, and resource allocation. * Run weekly planning and operational check-in meetings. * Coordinate cross-functional teams, including creative, account management, growth, and external partners. * Establish quality checkpoints and ensure deliverables meet required standards. * Identify recurring quality and delivery issues and implement corrective actions.
Requirements: * Bachelor’s degree in Business Administration, Management, Project Management, Operations, or a related field. * 4–6+ years’ relevant experience in operations, agency/project delivery, client services, or a similar environment. * Demonstrated experience managing multiple projects, deadlines, and stakeholders. * Experience coordinating multidisciplinary teams. * Professional qualification/certification in project or operations management is an advantage.
Benefits
Vacancy posted 1 day ago
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