Zonal Credit Manager, West

Job title : Zonal Credit Manager, West

About the role

• We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager.
• The Employee will drive the efforts and processes related to collections of our PAYG products in the field.
• They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

What you would be expected to do

• Assist your Credit Manager in developing methodologies to improve the current processes.
• Suggest enhancements to current process and policies to avoid operational risks.
• Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
• Assist the Credit Process Manager in implementing audit recommendations.
• Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
• Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
• Identify and classify potential default risk through data collection and interaction with clients.
• Preparation of field reports/collation of data/documentation and report.
• Red flag identification and timely reporting of the same
• Any other task allocated by the Credit Manager.

You might be a strong candidate if you

• Have minimum of 2 years working experience preferably in the Control and Compliance/Risk department.
• Possess strong data collection skill.
• Are excellent at fraud detection & investigation.
• Are proficient in MS Excel (Advanced level).
• Demonstrates problem-solving abilities.
• Have a good communication and presentation skills (written and verbal).
• Have previous work experience in MFI or banks.
• Are multilingual ( English & Yoruba).