Specialist - Modern Workplace
MTN Nigeria
Mission
- Manage end user devices, inventory accuracy and ensure modern and digitized workplace.
Description:
- Manage end user devices in a cost-effective technology
- Modernize and digitize meeting rooms and boardrooms.
- Manage E5 license in Microsoft suite
- Ensure tools and applications provide seamless operational efficiency for staff
- Deep dive into insights on devices capabilities
- Assist seamless onboarding for device allocation to new hires
- Drive tool optimization for the business for effective cost maximization
- Work with End user support team to provide guidance
- Support company wide organization for seamless streaming
- Drive ultra-modern webinar to seamless streaming and employee digital experience
- Ensure proper record of device purchase and replacement to ensure business continuity
- Manage disposal of end of life and support devices from IT standpoint
- Ensure device inventory is accurate and topnotch
- Recommend device specification to enhance better performance
- Oversee and manage end user support team to deliver business values to users
- Oversee and manage applications deployment, patches and updates to end user devices
- Design solutions for managing end user devices.
- Management of operating system updates, including patch management for operating systems.
- Contribute to the development of IT/IS Services strategies and develop detailed plans in support of related strategies, organizing required resources, monitoring and periodically reporting progress of plans
- Assess resource requirements and assist in preparing the budget for IS Infrastructure operations and services, as well as prepare information systems technical business cases.
Requirements
Education:
- First Degree in related discipline
- First Degree in Information Technology or any related discipline
- Fluent in English
- ITILv3 Certificate (Service Management)
- Comptia A+
- Microsoft 365 certified: Modern Desktop Administrator Associate
Experience:
3-7 years’ experience which includes:
- Minimum of 3 years IT Service Support and Delivery experience
- Minimum of 2 years in a supervisory role
- Experience working in a medium to large organization
Application Closing Date
6th August, 2026; 10:55 PM.
How to Apply
Interested and qualified candidates should:
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Vacancy posted 8 hours ago
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