Patient Experience Lead
Enugu International Hospital
Job Overview
- We are seeking an experienced Patient Experience Lead to strengthen our Front Office & Patient Experience team
- The successful candidate will deliver an excellent service, support colleagues, and contribute to continuous improvement at Enugu International Hospital.
- You will work within a multidisciplinary team serving patients across South-East Nigeria, with access to modern facilities and a clear pathway for professional development.
Key Responsibilities
- Deliver a high-quality, reliable service within the Supply Chain & Procurement function
- Collaborate with colleagues across departments to achieve shared goals
- Maintain accurate records and uphold organisational standards
- Support quality improvement and process-efficiency initiatives
- Uphold health, safety, and compliance requirements at all times
- Contribute to a professional and patient-focused hospital environment
Qualifications and Experience
- Relevant qualification with 8 years customer-experience / front-office leadership experience
- Current registration with the applicable Nigerian regulatory body, where required
- Evidence of continuing professional development
- Strong communication skills and a patient-first mindset
Professional Skills:
- Professional Communication
- Attention to Detail
- Reliability
- Quality Improvement
- Teamwork & Collaboration
- Front Office & Patient Experience
Application Closing Date
25th August, 2026.
How to Apply
Interested and qualified candidates should:
Note
- Enugu International Hospital does not charge any fee at any stage of its recruitment process
- Our recruitment team will be in touch with shortlisted candidates.
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Vacancy posted 3 days ago
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