Chinese Translator (Retail Operations)

ABOUT THE COMPANY:

Shengway Global Merchant Ltd. is a retail trading company, operating with the brand name “MINISO”. MINISO is a fast-growing international retail chain brand with over 6000 stores across Europe, Asia, Africa, America and Oceania and has established strategic partnerships with over 100 countries. MINISO focuses on fashionable and relaxed high-quality lifestyle products including electronics, personal care and beauty, home essentials, sports, gifts, toys, stationery, seasonal products, amongst many others, which covers every aspect of life. The company operates multiple locations in Nigeria offering innovative and affordable products to its customers. The organization values simplicity, positivity, integrity, devotion, efficiency, and ownership.

ABOUT THE ROLE:

This is a full-time on-site role based in Lagos for a Chinese Translator (Retail Operations). The role involves providing real-time language support for internal and external communications, translating written documents from Chinese to English (and vice versa), and ensuring accuracy in interpretation. The translator will assist with cross-cultural communication, facilitate meetings, support retail operations, and relay information between Chinese expatriates and the local team.

REQUIREMENTS:

• Bachelor’s degree/HND or Equivalent.
• 1-3 years of working experience as a Chinese–English translator in a corporate environment.
• Proficient in using Excel, with good data analysis ability.
• Experience working in or knowledge of retail operations and business communications is highly preferable.
• Fluency in both written and spoken Mandarin Chinese and English, with excellent interpretation and translation skills.
• Strong communication skills to facilitate clear and effective cross-cultural interactions and collaborations
• Attention to detail to ensure the accuracy and cultural relevance of translations.
• Ability to work on-site and collaborate efficiently in a fast-paced team environment.
• Proven organizational skills and the ability to manage multiple tasks and deadlines.
• Excellent interpersonal skills, and proficiency in basic office software (Microsoft Office suite).

KEY RESPONSIBILITIES:

• Translate business documents, procedure manuals, and reports between Chinese and English.
• Provide simultaneous or consecutive interpretation during team meetings, inventory checks, training sessions and daily work instructions.
• Assist local staff and Chinese management in retail operations. Help translate and enforce company Standard Operating Procedures (SOPs), safety guidelines, and employee deliverables.
• Act as a cultural bridge to facilitate smooth communication, minimize misunderstandings, and build a cohesive, collaborative workplace.
• Assist Chinese staff in communicating effectively with Nigerian employees, supervisors, and other departments.
• Perform other operations-support and coordination tasks as assigned by management.