HVAC Sales Executive (B2C)

Job Summary

The Sales Executive – B2C is responsible for driving retail and individual customer sales of cooling and consumer HVAC-Refrigeration products. The role focuses on showroom sales, lead conversion, walk-in customer engagement, and field prospecting to achieve volume sales and revenue targets.

Scope and Responsibilities

Scope

• Retail and individual customer sales.
• Product promotion and showroom conversion.
• Territory-based consumer sales growth.

Responsibilities

• Attend to walk-in customers and sales inquiries.
• Promote and sell cooling products (AC units, accessories, after-sales services).
• Conduct product demonstrations and presentations.
• Generate leads through field marketing and referrals.
• Prepare quotations and follow up on prospects.
• Achieve individual sales targets and volume KPIs.
• Monitor stock availability with inventory teams.
• Support promotional campaigns and in-store activations.
• Ensure excellent customer experience and after-sales follow-up.
• Any other task as assigned by management.

Skills and Competencies

Technical Behavioural

• Retail sales techniques.
• Product knowledge (cooling systems & accessories).
• POS and invoicing systems.
• Upselling and cross-selling.
• Basic inventory awareness
• Customer-centric mindset.
• Strong communication and interpersonal skills.
• Persuasive selling ability.
• High energy and enthusiasm.
• Integrity and professionalism.

Education and Experience

Education     

• Bachelor’s Degree or HND in Business Administration, Marketing, or related field.

Experience    

• Minimum of 2–4 years of retail or consumer sales experience.
• Experience in electronics, appliances, or HVAC products preferred.

Professional Certification    

• Retail sales or customer service certifications – advantageous.