Senior Warehouse Officer

Job title : Senior Warehouse Officer

JOB RESPONSIBILITIES

• Supervise receiving, offloading, inspection, counting, and documentation for inbound goods.
• Coordinate put-away/location assignment and safe storage (floor stacking and/or racking).
• Oversee picking, staging, loading, and dispatch to meet daily schedules and SLAs.
• Manage bay/yard flow and truck turnaround time; reduce bottlenecks and delays.
• Lead warehouse assistants, pickers, loaders, forklift operators, and casual staff on shift.
• Allocate tasks, set daily targets, track productivity, and coach staff for SOP compliance.
• Support onboarding and on-the-job training for new team members.
• Enforce PPE compliance, safe stacking, aisle discipline, and equipment checks.
• Report incidents/near-misses; maintain housekeeping, 5S standards, and audit readiness.
• Ensure proper handling, storage conditions, and damage prevention controls.
• Prepare daily shift reports (inbound/outbound volumes, pending jobs, variances, damages, manpower).
• Escalate SLA risks early and resolve operational issues impacting OTIF and accuracy
• Supervise the loading and offloading of goods into the warehouse by the warehouse loaders.
• Count all products, compare to waybill and check all shipments for damage, infestation and production code dates
• Report shortages, damages and mis-shipments on appropriate forms, and communicate any discrepancies observed during receipt or release of goods to the Warehouse Manager.
• Record daily transactions in warehouse register.
• File warehouse documents online and in physical folders as may be required.
• Sign for inbound shipments when / where necessary
• Receive and Photocopy Waybills.
• Witness Seal Cutting.
• Truck arrival, loading and dispatch time tracking.
• Conduct truck inspection before loading.
• Confront all unsafe behavior.
• Confront all quantity deviations and track accordingly.
• Maximize space usage and safely put away items on the floor or racks
• Ensure receiving and loading areas are top notch always.
• Maintain housekeeping standard at the loading docks and storage areas.
• Conduct daily warehouse tour.
• Ensure correct number and type of product is picked
• Stencil, tag or mark orders as required
• Compare quantity, labelling and address with order to ensure outgoing shipments are complete and correct
• Accept signatures for outbound as necessary
• Efficiently move product into outbound delivery vehicles
• Enforce PPE compliance, safe stacking, aisle discipline, and equipment checks.
• Report incidents/near-misses; maintain housekeeping, 5S standards, and audit readiness.
• Ensure proper handling, storage conditions, and damage prevention controls.
• Maintain accurate stock records in WMS/ERP/Excel tracker and ensure timely transaction posting.
• Execute cycle counts and stock counts; investigate variances, damages, and losses with corrective actions.
• Ensure FIFO/FEFO compliance where applicable (expiry, batch/lot, serial tracking).
• Update stock cards for goods in the warehouse.
• Participate actively in any Inventory variation troubleshooting.
• Other tasks as may be assigned.

QUALIFICATIONS

• BSc or HND in Finance, Accounting, Business, Economics, Engineering or equivalent in a highly analytical field from a reputable institution.
• Must have completed the NYSC program.
• 5-8 years work experience in warehousing, preferably a similar role.
• Proven ability to use WMS/ERP.
• Proficiency in Microsoft Office Suite (MS Word, Excel and PPT).
• Exceptional computer skills including MS Word, Excel, and Outlook
• Must be proficient in the use of Microsoft Office
• Supply chain/logistics certification might be an advantage
• Strong organizational, interpersonal, and communication skills.
• Attention to details, and problem-solving skills
• Strong work ethic, attention to detail and positive attitude
• Ability to work independently with minimal supervision