Human Resources Business Partner

Job title : Human Resources Business Partner

Job Description

• Our client is a rapidly growing microfinance bank in Nigeria, dedicated to providing accessible financial services, retail banking, and SME loans to individuals and small businesses.

Job Summary

• The HR Business Partner (HRBP) will work directly with department heads (Credit, Tech, and Operations) to handle all staff matters and support the bank’s growth. 
• The role focuses on managing high-volume recruitment for field and digital teams, driving staff performance, and handling everyday employee relations while ensuring compliance with labor laws.

Key Responsibilities

• Collaborate with business unit leaders (Credit, Technology, and Operations) to design and execute human capital strategies that directly support the bank's hybrid retail and digital commercial goals.
• Provide proactive organizational design counsel to department heads, driving change management, workforce planning, and targeted talent retention initiatives.
• Drive the end-to-end talent acquisition lifecycle, sourcing and onboarding talent across specialized roles, including credit risk, digital customer experience, and portfolio recovery.
• Monitor and report on critical HR delivery metrics, analysing time-to-hire, cost-per-hire, and attrition trends to optimize recruitment pipelines for high-volume roles.
• Facilitate the annual performance management cycle, ensuring seamless execution of objective-setting framework, mid-year calibrations, and year-end appraisals.
• Conduct comprehensive training needs analyses (TNA) across business units to design and implement capacity-building interventions for frontline, recovery, and tech-support teams.
• Serve as the primary custodian for employee relations, fostering a high-performance culture, managing conflict resolution processes, and overseeing progressive disciplinary actions.
• Mitigate operational risk by ensuring strict alignment of internal HR policies with Nigerian Labor Laws and Central Bank of Nigeria (CBN) regulatory guidelines.

Requirements

• Bachelor’s Degree or HND in Business Administration, Public Administration, or a related social science discipline.
• Bachelor’s Degree or HND in Human Resources Management, Business Administration, Industrial Relations, or a related social science discipline.
• Professional membership or certification (e.g., CIPM, SHRM, or PHRi)
• 3 to 5 years of progressive experience in an HR Generalist or HRBP capacity.
• Prior experience within a fast-paced Fintech ecosystem or a digitally driven Microfinance Bank is an advantage.
• Proficiency in navigating HRIS platforms, applicant tracking systems (ATS), and intermediate to advanced usage of MS Office utilities (Excel, PowerPoint).
• Deep, practical command of the Nigerian Labour Act and standard employee relations frameworks.
• High emotional intelligence, adept conflict-resolution capabilities, and commitment to maintaining confidentiality.
• Exceptional articulation and presentation skills, with a proven ability to influence senior business leadership and manage diverse stakeholder expectations.