Integration Support Engineer (Remote)
Moniepoint Incorporated
About the role
- As an Integration Support Engineer on the Moniebook team, you will play a crucial role in ensuring the smooth and successful integrations.
- You will be the primary point of contact for technical inquiries, providing expert guidance, troubleshooting issues, and empowering our users to leverage the full potential of Moniebook's APIs and SDKs.
- Your strong technical foundation, exceptional problem-solving abilities, and excellent communication skills will be key to fostering positive relationships with our clients and contributing to their success.
Responsibilities:
- Attend meetings with the sales team, interacting with businesses looking to integrate Monnify to understand their needs clearly and proffer the best integration solutions to meet such needs.
- Provide technical assistance to businesses and developers integrating with Moniebook.
- Maintain a user-friendly, detailed documentation for both technical and non-technical audiences, with each audience being able to get the most out of the documentation.
- Develop tutorials (written and video), user guides on integrating with Moniebook APIs..
- develop tools, plugins, SDKs, and sample codes with which businesses can integrate with Moniebook.
- Maintain a vibrant, open source, and developer community for Moniebook.
- Effectively investigate and communicate with the engineering team feature requests, bugs, and defects identified during integration.
- Effectively support internal and merchant-facing applications on Moniebook.
- Effectively test out new product features from a developer, integrating Moniebooks' viewpoint, and communicate concerns and user experience to the team.
- Act as a point of contact for any information regarding the use of Moniebook.
Requirements
- Minimum of 2 years of experience as a software engineer in any of the following areas:
- Backend (Java, C#)
- Web: JavaScript, HTML/CSS, frontend frameworks – React, Vue.js, Angular)
- Excellent understanding of databases and SQL.
- Experience working with REST APIs.
- Experience looking through application logs to identify issues.
- Strong understanding of fundamental programming concepts - data types and algorithms, flow control structures, object-oriented programming, etc.
- Excellent debugging skills.
- Must be very good at troubleshooting software bugs and solving problems.
- Excellent technical writing skills.
- Great written and verbal communication skills.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Vacancy posted 5 hours ago
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