Operational Excellence Specialist - MCL

Key Responsibilities
Process Improvement & Lean Deployment:

• Identify performance gaps across inbound, storage, order picking, and outbound processes.
• Lead and execute improvement initiatives (Kaizen events, 5S, VSM, SMED, root cause analysis).
• Apply Lean and Six Sigma methodologies (DMAIC, waste elimination, standard work).
• Support process simplification and drive cost, time, and quality improvements.

Standardization & Process Design:

• Develop, document, and maintain Standard Operating Procedures (SOPs) and Standard Work Instructions.
• Design or review warehouse layouts and material flows using AutoCAD or similar tools.
• Ensure operational standards are aligned with Maersk global frameworks and best practices.

Data Analytics & Performance Management:

• Analyze operational data to identify bottlenecks and improvement opportunities.
• Build and maintain performance dashboards (e.g., using Power BI, Excel, or similar tools).
• Measure project impact (productivity, cost reduction, lead time, service level, ROI).
• Support the development of a data-driven performance culture across sites.

Safety, Quality & Compliance:

• Embed HSSE and Quality requirements in all improvement activities.
• Ensure every process improvement enhances ergonomics, compliance, and workplace safety.
• Participate in safety audits and promote zero-incident culture in all Lean initiatives.

Capability Building & Change Management:

• Coach and train warehouse teams on Lean, problem-solving, and visual management techniques.
• Promote ownership of improvement actions among supervisors and frontline teams.
• Act as a local change agent communicating clearly, influencing stakeholders, and ensuring adoption of new standards.

Project & Stakeholder Management:

• Plan and execute multiple improvement projects simultaneously.
• Collaborate with Operations, Engineering, HSSE, IT, and Finance to ensure cross-functional alignment.
• Support regional initiatives and share best practices across countries in the West Africa area (e.g., Nigeria, Ghana, Cameroon, Senegal).

Deliverables / Expected Outputs

• Warehouse Value Stream Maps (as-is / to-be) with action plans.
• Documented standardized work and SOPs for key processes.
• Productivity dashboard and KPI performance review.
• 5S implementation plans with maturity scorecards.
• Minimum 2–3 Kaizen events per quarter successfully completed with measurable gains.
• Quantified improvements (time, cost, space, or quality savings).

Who Are We Looking For?
Someone with:

• Bachelor’s or Master’s Degree in Industrial Engineering, Process Engineering, or related field.
• 0–5 years in warehouse, logistics, or industrial operations. Prior exposure to continuous improvement or process optimization preferred.
• Lean Six Sigma Green Belt certification desirable.
• Proficiency in AutoCAD for layout and flow design.
• Strong analytical and Excel skills; knowledge of Power BI or similar tools.
• Familiarity with WMS/ERP systems and warehouse KPIs.
• Fluent English and French required (bilingual).
• Strong analytical mindset, problem-solving orientation.
• Hands-on, curious, and proactive.
• Excellent communication and influencing skills.
• Ability to lead without authority and collaborate across cultures.
• Open-minded, structured, and resilient.

Additional Information:

• Scope: Warehousing & Distribution sites in Nigeria, Cameroon, Togo, Benin (based in Nigeria, with travel).
• This role is field-oriented and requires regular presence on operational sites.
• Reports  to the Area Operations Excellence Manager.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online

Share this job: