Loan Collection Officer
Bracken Media Solutions Limited
Job Summary
- We are seeking a proactive and results-driven Loan Collection Officer to join our team in Oregun, Ikeja.
- The ideal candidate will be responsible for recovering outstanding loans, engaging with customers professionally, and maintaining positive customer relationships while achieving collection targets.
Responsibilities
- Contact customers via phone calls, WhatsApp, and other communication channels to follow up on overdue loan repayments.
- Negotiate repayment plans and ensure timely recovery of outstanding debts.
- Handle customer inquiries and complaints professionally through chat and other communication platforms.
- Maintain accurate records of collection activities and customer interactions.
- Monitor repayment schedules and follow up with customers accordingly.
- Escalate unresolved cases when necessary.
- Meet and exceed assigned collection targets.
Requirements
- Minimum of 1 year of experience as a Loan Collection Officer or in a similar debt recovery role.
- Experience handling customer chats and customer service interactions.
- Excellent communication, negotiation, and interpersonal skills.
- NCE, SSCE applicants only
- Basic computer proficiency and familiarity with messaging platforms.
- Candidate must be close to Oregun.
Remuneration
- Salary: N70,000 monthly.
- Basic Salary: N50,000 KPI
Application Closing Date
14th July, 2026.
How to Apply
Interested and qualified candidates should send their CV to: View email address on hotnigerianjobs.com using “Loan Collector" as the subject of the email.
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Vacancy posted 1 day ago
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