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Loan Collection Officer

Bracken Media Solutions Limited

Job Summary 

  • We are seeking a proactive and results-driven Loan Collection Officer to join our team in Oregun, Ikeja.
  • The ideal candidate will be responsible for recovering outstanding loans, engaging with customers professionally, and maintaining positive customer relationships while achieving collection targets.

Responsibilities

  • Contact customers via phone calls, WhatsApp, and other communication channels to follow up on overdue loan repayments.
  • Negotiate repayment plans and ensure timely recovery of outstanding debts.
  • Handle customer inquiries and complaints professionally through chat and other communication platforms.
  • Maintain accurate records of collection activities and customer interactions.
  • Monitor repayment schedules and follow up with customers accordingly.
  • Escalate unresolved cases when necessary.
  • Meet and exceed assigned collection targets.

Requirements

  • Minimum of 1 year of experience as a Loan Collection Officer or in a similar debt recovery role.
  • Experience handling customer chats and customer service interactions.
  • Excellent communication, negotiation, and interpersonal skills.
  • NCE, SSCE applicants only
  • Basic computer proficiency and familiarity with messaging platforms.
  • Candidate must be close to Oregun.

Remuneration

  • Salary: N70,000 monthly.
  • Basic Salary: N50,000 KPI

Application Closing Date
14th July, 2026.

How to Apply
Interested and qualified candidates should send their CV to:  View email address on hotnigerianjobs.com using “Loan Collector" as the subject of the email.

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Vacancy posted 1 day ago
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