Retail Sales Officer - Banking

Job title : Retail Sales Officer - Banking

Job Description

• To drive the growth of the bank's retail business by acquiring new customers, marketing banking products and services, deepening existing customer relationships, and achieving assigned sales targets.

Key Responsibilities

• Acquire new customers and grow the bank's customer base.
• Market and sell banking products, including savings/current accounts, loans, debit cards, and digital banking services.
• Drive account opening, customer onboarding, and deposit mobilization.
• Identify cross-selling and upselling opportunities among existing customers.
• Build and maintain strong customer relationships.
• Promote the adoption and usage of the bank's digital banking channels.
• Ensure proper documentation and compliance with KYC and other regulatory requirements.
• Monitor sales performance and submit periodic sales reports.
• Ensure excellent customer service and timely resolution of customer enquiries.

Qualifications

• Bachelor's degree or HND in Business Administration, Marketing, Banking and Finance, or a related discipline.
• Must not be above 29 years old.
• 1–3 years of relevant sales or banking experience.
• Must have completed NYSC.
• Experience in retail banking, customer acquisition, and deposit mobilization is an advantage.