Marketing Associates

Job title : Marketing Associates

Job Functions

• To focus on driving customer acquisition and growing volumes, especially in the area of Retail business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management about market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• To reactivate inactive and dormant accounts in the branch and reactivation by proxy as well as USSD.
• To onboard new and existing customers on alternate channels such as mobile app, internet banking and USSD platform.
• To bring about value-added benefits to every customer by cross-selling other value-added products to every customer.
• To come up with initiatives and ideas that enables improved productivity and achievement of milestones.
• Build a customer retention strategy e.g. keeping customers informed and using gamification.

Experience, Qualification and Required Skills

• HND / B.Sc Degree from a reputable institution with a minimum of 2 years of relevant experience.
• Must have completed NYSC.
• Candidate must be very smart and tech-savvy.
• Excellent communication skills (both written & oral).
• Good interpersonal skills.
• Professional, able to maintain confidentiality and ethical behavior.