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- ...A BOUT H UGO WHAT YOULL BE DOING The CX Workforce Management (WFM) Manager is a critical leadership role responsible for optimizing our multi-channel Customer Experience operations. This role will lead the end-to-end WFM cycle including forecasting scheduling...
- ...geographies. Contribute to thought leadership business development and mentoring (for senior levels). Job Summary As a Manager in Workforce Transformation you will play a key role in shaping transformation projects across Nigeria and West Africa. You will help...
- We are recruiting to fill the position below: Job Title: Manager, Workforce Management Location: Nigeria
- ...supply planning, accurate forecasting, and effective real-time management. KEY RESPONSIBILITIES Supply Planning: Maintain a... ...identify potential risks of understaffing or overstaffing. Manage workforce database, ensuring data accuracy and integrity for effective...
- ...Job Summary The Contact Centre Agent is responsible for handling inbound and/or outbound customer interactions across multiple channels... ...standards. Key Responsibilities Customer Interaction Management: Answer inbound calls promptly and professionally. Make outbound...
- ...At Workforce Group, we go beyond narrowly defined client issues, beyond conventional wisdom, and beyond the expected to create opportunities... ...recruiting to fill the position below: Job Title: Growth Manager Location: Oniru, Lagos Employment Type: Full-time...
- ...Female candidates are strongly encouraged to apply Job Overview We are seeking a seasoned and business-driven Resort Centre Manager to oversee the day-to-day operations and overall management of our luxury beach resort in Lekki. The ideal candidate will combine...
- ...About the Role ~ As a Call Centre Associate, you will be responsible for providing exceptional services to clients/customers by handling... ...positive experience for each caller . Responsibilities Manage large amounts of inbound and outbound calls in a timely manner....
- We are recruiting to fill the position below: Job Title: Human Resource Manager Location: Abuja Employment Type: Full-time
- ...Job title : Call Centre Agent Job Location : Lagos Deadline : January 16, 2026 Quick Recommended Links Responsibilities... ...happy. Escalate customer complaints to the complaints team or management. Work in line with company KPI's regarding call volume and...
- Job title : Call Centre Agent Job Location : Lagos Deadline : January 04, 2026 Quick Recommended Links Interested applicant(s) should possess relevant qualification and experience
- ...You Centred Consulting is a forward-thinking technology company based in Lagos, Nigeria, committed to fostering a smarter and more... ...software development for the Insurance, Financial, and Health Management Organization (HMO) sectors within Nigeria, with an ambitious vision...
- We are recruiting to fill the position below: Job Title: Training Coordinator Location: Abuja Employment Type: Full-time
- ...ETC Workforce Services Limited is a leading Workforce Management, HR Consulting and Recruitment Organization; Empowering businesses to focus on their core competencies while we handle the complexities of HR, staffing, and operational support. With a client-centric approach...
- The Team Lead/Head Contact Centre leads the in-house contact center team performance and operational excellence. Oversees processes SLAs quality and automation initiatives to enhance efficiency. Manages all customer interactions across channels and ensures a consistent...
- ...Job title : Call Centre Operator Job Location : Lagos Deadline : January 05, 2026 Quick Recommended Links A company specializing in the production and sale of vitamins, nutritional supplements, and wellness products is looking for a dedicated and customer-focused...
- ...mentoring (for senior levels). Job Summary As a Consultant in Workforce Transformation you will play a key role in shaping... ...Qualifications : ~2-4 years of experience in HR talent management or workforce analytics. ~ Bachelors degree in relevant discipline...
- ..., is recruiting to fill the position below: Job Title: Call Centre Executive (Telesales) Location: Ikeja, Lagos Employment Type... ...promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied...
- ...leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria. With over 13 years of experience working... ...satisfy, engage and retain your customers through your contact centre operations. Job Title: Call Centre Agent Location: Ilupeju...
- We are recruiting to fill the position below: Job Title: Call Centre Associate Location: Warri, Delta Employment Type: Full-time
- We are recruiting to fill the position below: Job Title: Nursing Officer Location: Benin City, Edo Employment Type: Full-time
- ...timely escalation to appropriate team members. Assist the Senior Manager with action items on user dashboards. Follow-up and... ...with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent....
- ...Aniso Specialist Medical Centre is a private medical facility located in Uselu, Benin city. We provide comprehensive healthcare services... ...from HMO for procedures, medications and investigations. Manage proper filing and retrieval of both HMO and general patient records...
- ...Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business... .... Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting...
- ...Description JOB TITLE: Stabilization Centre (SC) Doctor TEAM: Nutrition and Health LOCATION: Borno GRADE: 3 TYPE Of Contract... ...is in accordance with the National guidelines for In-patient Management of SAM. Mentor and provide on-the-job training on...
- Job Title: Director of Administration Location: Nguru, Yobe
- ...Critters Veterinary Centre is a foremost veterinary centre of experienced professionals who provide diagnosis, treatment, x-ray, grooming... ...Location: Lagos Job Summary ~ The ideal candidate will manage all customer’s requests for services and products offered in the...
- ...sectors as channels used to transform the lives of our stakeholders. This stems from our internal workforce to the community we operate in. Job Title: Contact Centre Agent Location: Lekki, Lagos Employment Type: Full-time Responsibilities Make outbound...
- ...ETC Workforce Services Limited – We are a leading Workforce Management, HR Consulting and Recruitment Organization; Empowering businesses to focus on their core competencies while we handle the complexities of HR, staffing, and operational support. With a client-centric...
- ...Centre for Integrated Health Programs (CIHP) became a legal entity in June 2010 and a phased approach to transition is being implemented. Hence, Kaduna state ICAP office transited to CIHP in November, 2010. By the end of February, 2011, Kogi and Akwa Ibom ICAP offices...