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- ...operational plans and department-level workstreams. Lead performance management by consolidating departmental reports, tracking KPIs, and... ..., NGO leadership, education administration, or community-centred program Demonstrated ability to lead teams, manage multiple...
- ...Job title : Manager - Network Operating Centre Job Location : Lagos Deadline : February 17, 2026 Quick Recommended Links What you'll be responsible for: Lead and manage L1/L2/L3 NOC engineers and shift teams Ensure proactive monitoring, fault detection...
- ...A BOUT H UGO WHAT YOU'LL BE DOING The CX Workforce Management (WFM) Manager is a critical leadership role responsible for optimizing our multi-channel Customer Experience operations. This role will lead the end-to-end WFM cycle, including forecasting, scheduling...
- ...supply planning accurate forecasting and effective real-time management. KEY RESPONSIBILITIES Supply Planning: Maintain a centralized... ...potential risks of understaffing or overstaffing. Manage workforce database ensuring data accuracy and integrity for effective...
- ...Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business... .... Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting...
- We are recruiting to fill the position below: Job Title: Logistics Personnel Location: Ikeja, Lagos Employment Type: Full-time
- ...communication as an outbound and inbound communication service centre. Responsibilities Take customer calls and provide accurate... .... Escalate customer complaints to the complaints team or management. Work in line with company KPI’s regarding call volume and service...
- ...MANAGING DIRECTOR Wole Soyinka Centre for Culture and Creative Arts (Formerly The National Theatre) Lagos, Nigeria A National Icon Reborn. A Visionary Leader Needed. The Wole Soyinka Centre for Culture and Creative Arts newly modernised and reopened in October...
- ...Job Summary We are seeking a professional and customer-focused Contact Centre Agent to manage customer interactions across multiple channels. The ideal candidate will provide timely, accurate, and courteous support while ensuring excellent customer experience in...
- ...Description We’re looking for a Team Lead – Network Monitoring Centre to oversee 24/7 active and passive network monitoring... ...network leader with strong technical depth and proven experience managing NOC / backend engineering teams in a telecom or ISP environment...
- ...Job title : Call Centre Representative Job Location : Lagos Deadline : February 28, 2026 Quick Recommended Links Job Summary... ...polite, empathetic, and professional tone at all times. Data Management and Reporting: Accurately document all customer interactions...
- ...Job title : Contact Centre Consultant Job Location : Lagos Deadline : January 31, 2026 Quick Recommended Links This position is... ...representative is to work under the guidance of the supervisor/manager and carry out instructions as directed. Duties/Responsibilities...
- ...Job Objective To manage, maintain, and optimize the infrastructure of our data center facilities. The ideal candidate will have deep expertise in power or cooling systems, a commitment to operational excellence, and the ability to respond effectively to technical...
- ...Job title : Team Lead - Call Centre Job Location : Lagos Deadline : February 14, 2026 Quick Recommended Links Job Description... ...of a team, by: Guiding and coaching team members Managing workflow and resolving issues Analyzing performance metrics...
- ...Job title : Director, University Multimedia Centre Job Location : Lagos Deadline : February 19, 2026 Quick Recommended Links ~ The Director, University Multimedia Centre, is responsible to the Vice-Chancellor for coordination of multimedia services in the University...
- We are recruiting to fill the position below: Job Title: Human Resource Manager Location: Abuja Employment Type: Full-time
- ...Job title : Local Capacity Strengthening/Health Workforce Development Officer Job Location : Borno Deadline : January 30, 2026 Quick Recommended Links Overview ~ The Local Capacity Strengthening/Health Workforce Development Officer will support the Local Capacity...
- ...Job Purpose The Network Operating Centre (NOC) Engineer is responsible for monitoring, maintaining, and troubleshooting the company... ..., incident response, network optimization, and escalation management within the NOC. Key Responsibilities Monitor network systems...
- ...The Team Lead/Head, Contact Centre leads the in-house contact center team, performance, and operational excellence. Oversees processes... ..., quality, and automation initiatives to enhance efficiency. Manages all customer interactions across channels and ensures a consistent...
- We are recruiting to fill the position below: Job Title: Training Coordinator Location: Abuja Employment Type: Full-time
- ...first private hospital in Nigeria to achieve ISO 9001:2000 quality management system certification from the Standards Organization of Nigeria... ...of Southern Africa) Certificate. Job Title: Call Centre Associate Location: Warri, Delta Employment Type: Full-time...
- ...Description JOB TITLE: Stabilization Centre (SC) Nurse TEAM/PROGRAM: Nigeria Country Office Health and Nutrition/ BHA LOCATION... ...is in accordance with the National guidelines for In-patient Management of SAM. Stabilize all critical patients in line with the protocols...
- ...recruiting eligible ad-hoc staff for the 2026 F.C.T Area Council Election in the position below: Job Title: Registration Area Centre-RAC Manager (Ad-hoc Staff) Location: Abuja Requirements ~ Must be a Head of School or a staff member (GL 07 and above) of the...
- ...Nigeria Limited is a reputable food manufacturing company known for its premium ball food products. Job Title: Customer Service Centre Personnel Location: Abuja (FCT) Employment Type: Full-time Key Responsibilities Handling customer inquiries, complaints...
- ...You Centred Consulting is a forward-thinking technology company based in Lagos, Nigeria, committed to fostering a smarter and more... ...software development for the Insurance, Financial, and Health Management Organization (HMO) sectors within Nigeria, with an ambitious vision...
- We are recruiting to fill the position below: Job Title: Data Centre Operations Engineer Location: Lagos Job type: Full-time (On-site) Category: Operations Reporting Line: Senior Operations Manager
- ...Aniso Specialist Medical Centre is a private medical facility located in Uselu, Benin city. We provide comprehensive healthcare services... ...from HMO for procedures, medications and investigations. Manage proper filing and retrieval of both HMO and general patient records...
- We are recruiting to fill the position below: Job Title: Billing and Administrative Assistant Location: Benin City, Edo Employment Type: Full-time
- ...Support, Business Intelligence, Developers, and Operations including management and field/phone/automated-based resources. The core of Outsource Nigeria’s success is its people. Job Title: Contact Centre Agent Location: Lagos Employment Type: Full-time Job...
- ...leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria. With over 13 years of experience working... ...satisfy, engage and retain your customers through your contact centre operations. Job Title: Call Centre Agent Location: Ilupeju...