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- ...degree or HND in Business Administration, Marketing, Sales, or a related field preferred, but not mandatory. Interactions: Internal: Client Services, Supply Chain, Production, and Accounts. External: Clients, Distributors, and other Business Partners. Application...
- ...the bank's policies, operational standards, and regulatory requirements. Support compliance with KYC, AML, risk management, and internal control procedures. Conduct customer follow-ups and support customer retention initiatives. Prepare reports and maintain...
- ...experience aligned with the Bank’s standards and values. The officer serves as the first point of contact, collaborating with internal teams to ensure prompt issue resolution and offering insights to improve customer experience based on logged issues and customer feedback...