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- ...Job Title: Staff Nurse / Midwife Location: Ibadan, Oyo Employment Type: Full-time Slot: 7 Openings Responsibilities General patient care and management. Maternal and neonatal care. Requirements Nursing and Midwifery Qualifications. Current Practicing...
- ...REQUEST FOR EXPRESSION OF INTEREST FOR AN INDEPENDENT TAAT STAFF REVIEW CONSULTANT TECHNOLOGIES FOR AFRICAN AGRICULTURAL TRANSFORMATION (TAAT II) Project Code : P-Z1-AA0-139 Instrument number(s): 2100155041681 1. BACKGROUND Introduction The International...
- ...new agents. Escalation Handling & Oversight Ensure critical tickets are escalated within 10 minutes. Liaise with Tier 2/3 support... ...Oversight & Workforce Management Ensure adherence to staff schedules (≥95% compliance). Maintain team morale, minimize attrition...
- ...Responsibilities: Handle inquiries via phone, WhatsApp, email, and CRM tools. Track and close customer complaints and technical tickets. Escalate complex issues as necessary. Maintain support quality benchmarks and timely resolution rates. Conduct follow-up...
- ...via phone, chat, WhatsApp, and email channels, providing swift and correct responses. Issue Resolution & Escalation: ~ Tag tickets accurately, resolve basic issues, and escalate complex cases following standard operating procedures to ensure quick resolution and...
- ...and confirm reservations for flights, hotels, ground transportation, and other travel services. Issue travel documents, including tickets, vouchers, itineraries, and travel insurance policies. Process payments, manage billing, and reconcile accounts related to...
- ...rosters to maintain occupancy rates between 75–85%. Work with Workforce Management (WFM) tools to forecast and align staffing with ticket volume. Quality Assurance & Coaching: Conduct weekly quality reviews to ensure QA score of ≥90%. Facilitate one-on-one...
- ..., and queue management tools. Excellent leadership, communication, and coaching skills. Proficiency in using CRM platforms, ticketing systems, and Excel for reporting. Application Closing Date 17th August, 2025. How to Apply: Interested and qualified candidates...
- ...efficient support to merchants via multiple channels including the POS hotline, WhatsApp, and chat. The role focuses on accurate ticket handling, adherence to fraud escalation protocols, and timely resolution of POS-related reversals. This position plays a vital...
- ...Fraud Desk to ensure customer disputes and fraud escalations are resolved within 48 hours. Support investigations with data from ticketing systems and merchant logs. Field Training & Merchant Engagement: Organize quarterly training sessions for agents and...
- ...of trustworthy travel and tour solutions such as Jobs Recruitment, Visa Consulting, Study Abroad Packages, Tour Operations, Flight Ticketing and General Visa Consultancy. We have grown to be one of the most respected in our areas of expertise and have gained the trust of...
- ...clinical investigations using advanced laboratory and diagnostic equipment. Monitor and assess the health impact of hazardous chemicals on staff involved in chemical handling or spraying activities. Participate in periodic medical screening exercises for IITA staff and...
- ...Responsibilities Rotate across HSE, Maintenance, Production, Inventory, and QC departments. Assist in daily tasks, shadow experienced staff, and complete assigned mini-projects. Document learning outcomes and propose process improvements. Attend technical, safety,...
- ...day operations of the travel consultancy office. The Secretary will serve as the first point of contact for clients, partners, and staff, managing communications, documentation, schedules, and office logistics. This role plays a key part in organizing travel...
- ...documents, handling correspondence, and managing databases. Coordinate schedules, meetings, and appointments for management and other staff. Handle office supplies and inventory, ensuring all necessary materials are stocked and ordered as needed. Coordinate with...
- ...prepare and maintain up-to-date procurement records in line with AfDB requirements; provide guidance and advice to assigned procurement staff at the compacts and participating institutions; carry out any other activities assigned by the Procurement Specialist or the Program...
- ...communication within our school community. As our receptionist, you will be the first point of call for visitors to the school, parents, staff and children. As the ‘face’ of the school, you will be welcoming, personable, and helpful; being able to represent us in a...
- ...trends and recommend cost-effective procurement solutions. Travel and Logistics Coordination Manage end-to-end travel logistics for staff, including processing travel requests, advances, and reimbursements in compliance with organizational policies. Ensure timely and...
- ...administrative activities across departments Manage office supplies, facility maintenance, and vendor relations Supervise administrative staff and ensure timely task execution Maintain records, filing systems, and internal documentation Provide support to editorial,...
- ...meets hotel standards. Handle guest inquiries and complaints with professionalism and grace. Collaborate with kitchen and bar staff to ensure smooth service. Maintain cleanliness and organization of the dining area and service stations. Uphold health and safety...
- ...donor agreements. Serve as a liaison with HQ on policy matters related to project grants management, ensuring compliance by all program staff. Uphold quality control standards and approval processes for all externally shared documents and submissions. Manage the IITA...
- ...personality someone who is naturally happy, involved, and articulateto join our dynamic nursery and primary school. As our administrative staff, you will be the first point of call for visitors to the school, parents, staff and children. As the ‘face’ of the school, you...
- ...recommendations to strengthen IITA’s food and nutrition research agenda in alignment with institutional priorities. Liaise with IITA staff to gather necessary materials and insights. Deliverable · Comprehensive review manuscript detailing achievements, gaps,...
- ...and dedication has been driven by a commitment to quality in every aspect of our business. From our highly skilled and well-informed staff to the innovations and processes we bring to bear to ensure each customer receives top-tier service and dependable products. Job...
- ...operations to ensure consistent and reliable electrical energy supply to the institute. Oversees all the activities of powerhouse Staff to achieve operational objectives. Oversee the installation, commissioning, and maintenance of new electrical equipment, including...
- ...promote relevant eLearning such as unconscious bias, diversity, inclusion, equality, disability and mental health awareness for new staff and encourage refresher courses for all staff. Collaboration, Education, and Outreach Collaborate with the Communication Unit in...
- ...information on completed work, work in progress and pending jobs. Schedule quarterly preventive maintenance of R&A equipment. Supervise staff in air conditioning and refrigerating unit. Read sketches, schematics and wiring diagrams. Carry out work on VRV or VRF air-...
- ...The responsibilities include managing day-to-day office activities, maintaining accurate employee records, coordinating meetings and staff training, ensuring full compliance with company policies and statutory regulations, and overseeing the effective use and maintenance...
- ...expand outlet traffic and optimize profitability Meeting outlet’s goals by training, motivating, mentoring and providing feedback to staff Ensuring high levels of customer satisfaction through excellent service Maintain outstanding outlet’s condition and visual...