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- ...support to exiting employees. Document, track, and resolution of all support incidents in a timely and efficient manner. Test, evaluate and support the roll-out of new applications and technologies. Provide maintenance support for the website and other...
- ...end service provisioning for new customer installations (Fiber or Wireless). Perform on-site installation, configuration, and testing of customer-premises equipment (routers, switches, IP phones, ONTs). Conduct troubleshooting to ensure optimal service activation...