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- ...The CSR serves as the first point of contact for agents and customers, resolving issues via support channels. Key Responsibilities: Handle inquiries... ...tools. Track and close customer complaints and technical tickets. Escalate complex issues as necessary....
- ...troubleshooting and POS repairs to reduce downtime and improve agent satisfaction. Key Responsibilities: Repair, replace,... ...reconfigured terminals. Liaise with vendors and OEMs for tech support and escalations. Conduct quality control checks after device...
- ...banking experiences. Job Title: Blended Customer Experience Agent – Personal Banking Location: Ibadan, Oyo Employment Type:... ...role in ensuring excellent customer experiences across Kolomoni’s support channels, including voice calls, chat, WhatsApp, and email....
- ...banking experiences. Job Title: Blended Customer Experience Agent (Business Banking/POS) Location: Ibadan, Oyo Employment Type... .../ POS is responsible for providing responsive and efficient support to merchants via multiple channels including the POS hotline, WhatsApp...
- ...We are looking for an experienced and motivated Customer Support Team Leader to head our client’s support operations in Nigeria . In this role, you’ll be responsible for building and leading a high-performing team, ensuring exceptional customer service across...
- ...IQVIA is looking for a Technical Sales Advisor/Technical Sales Representative/Product Specialist with animal feed industry experience. The candidate MUST be based in Lagos – Ibadan area, Nigeria to manage and grow sales in the agreed geography - Nigeria including...
- ...entry points (Mobile App, USSD, Chatbot, Agent Referrals, CAC registration). Continuously... ...). ~ Strong ability to bridge technical development with behavioral design and reward... ...Product, Marketing, Compliance, and Support. Creative about how to reward behavior...
- ...Location: Kano Closing Date: 23 July 2025 DUTIES: Support establishment and management of nutrient omission trials for development... ...in Northern Nigeria. Contribute to training of extension agents and farmers on climate-smart agriculture and ISFM. Ensure...
- ...The supervisor will manage a team of agents responsible for handling business banking... ...Coordination: Liaise with the hardware support or device management teams to log and monitor... ...(e.g., Finance, Reconciliation, Technical Support) for end-to-end resolution of merchant...
- ...Job Summary: The RM manages and grows the POS agent network, ensuring agent satisfaction, retention, and profitability.... ...understanding of platform features. Facilitate onboarding sessions and support documentation compliance. Requirements HND/BSc in relevant...
- ...The FSO is responsible for recruiting and activating POS agents, training them, and ensuring optimal usage of deployed terminals... ...activate SA/agents. Provide field training and POS deployment support. Monitor agent performance and submit daily activity reports...
- ...travel services. Manage Social Media pages. Administrative Support: Manage and organize appointments, meetings, and schedules... ...travel documentation. Requirements Experience as a Travel Agent, Travel Sales Executive, administrative or similar role. Strong...
- ...responsible for delivering superior customer service across all digital support channels within the personal banking segment. This role... ...%. Coordinate with supervisors to dynamically adjust queues, agent allocation, and issue resolution. Workforce Planning:...
- ...responsible for leading the daily operations of the Personal Banking support team, ensuring timely, high-quality service delivery across... ...: Monitor live support queues and dynamically reallocate agents as needed. Maintain SLA performance ≥92% by managing team availability...
- ...Risk, Legal, and Customer Success to resolve disputes effectively. Represent Gamma Mobility in discussions with external recovery agents and legal teams when required. Requirements Minimum of 4 years Field Recovery experience Interpersonal and Negotiation...
- ...they are discovered. Perform routine vehicle maintenance checks and ensure that all vehicles are fueled when due. Provide support to Technical Officers during field assignments. Perform any other duties as may be assigned by the Supervisor. Requirements QUALIFICATION...
- ...ranging from top-tier executives to entry-level positions, covering technical, contractual, semi-skilled, and unskilled roles. Additionally,... ...you will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office. You...
- ...ranging from top-tier executives to entry-level positions, covering technical, contractual, semi-skilled, and unskilled roles. Additionally,... ...We are looking for an efficient administrative and clerical support to ensure the smooth day-to-day operations of the travel...
- ...for Business Banking/POS is responsible for end-to-end merchant support operations, ensuring timely, efficient, and high-quality service... ...abandonment rate remains below 5% through real-time queue management and agent readiness. Settlement & Reversals: Monitor and drive...
- ...team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption. Job Responsibilities: ~ Prospecting and Identifying quality merchant/agent and...
- ...Nigeria. This assignment is to engage a Procurement officer to support the TAAT Procurement specialist in managing, conducting, and... ...procurement rules and procedures as applicable; collate all program technical quarterly and annual reports from the different value chains...
- ...operate across all hierarchy levels, providing information and support as required. Ability to multi-task, prioritize workloads, work... ...for both operators and technician and also involved in the technical coaching & development of maker technicians. Work with Maintenance...
- ...strategy to enhance visibility and stakeholder engagement. Support the creation of content for digital and traditional media, including... ...in managing relationships with media partners, donors, and technical collaborators. Monitor and analyze the impact of communication...
- ...seeking proactive and versatile Biomedical Engineers to join our technical team in key locations across Nigeria. This role is ideal for... ...2 - 4 years of hands-on experience in biomedical equipment support who are capable of balancing routine service tasks with the implementation...
- ...sector, agro-input suppliers, food processors, and farmers. It supports transformation across critical agricultural value chains,... ...Regional Member Countries (RMCs) . TAAT II has also been providing technical assistance to the African Emergency Food Production Facility...
- ...4). Specifically, the consultant shall assist in providing technical environmental and social safeguards oversight for the project preparation... ...and Safeguards Specialist at the PMU; (iv) establish, support and supervise the implementation of environmental and social safeguard...
- ...experienced staff, and complete assigned mini-projects. Document learning outcomes and propose process improvements. Attend technical, safety, and soft-skills training sessions. SMART KPIs Rotation Completion: Complete 100% of assigned rotations within the 12...
- ...u2019 experience performing similar role in a well-structured environment. COMPETENCIES: The ideal candidate must: Have technical knowledge of mechanical equipment like Etesia machine, Gang mower etc. Be proficient in Petrol Engine Repairs. Have ability to...
- ...is responsible for processing transactions efficiently while delivering excellent customer service, promoting repeat sales, and supporting the sales and operations teams. The role goes beyond traditional cashiering to include customer relationship building, upselling...
- ...of a commercial construction project in Ibadan. This is a 6-9 month contract role requiring strong leadership, coordination, and technical project management skills. Our client is a multi-faceted real estate development company with services across market research, architectural...
Dexnova consulting limited
Ibadan, Oyo7 days ago
