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- ...consumers and supervising a team of call centre workers, ensuring maximum engagement and satisfaction through timely updates, accurate service delivery, and prompt resolution of complaints Key Duties and Responsibilities The Lead Customer Service shall therefore be...
- ...vacant positions that have arisen in the Corporation. We are recruiting to fill the position below: Job Title: Lead, Customer Service Location: Bukuru, Plateau Purpose of the Job ~ Responsible for managing a portfolio of consumers and supervising a team of...
- ...is responsible for handling customer complaints, inquiries, and service requests with professionalism and efficiency Key Duties... ...customer interactions using NESCO’s specified channels and escalate technical complaints to the appropriate field teams Collaborate with...
- ...with regulatory standards. The position requires a blend of technical expertise, analytical skills, and interpersonal abilities to... ...Ensuring timely meter fault clearance in line with the Customer Services Charter. Planning and scheduling of meter testing in the...
- ...tagged using GIS tools Plan, organize, design and coordinate technical activities for smooth functioning of the distribution networks... ...are met for all power purchase and sales agreements, that services are delivered efficiently, and that commercial risks are adequately...
- ...is responsible for handling customer complaints, inquiries, and service requests with professionalism and efficiency Key Duties... ...customer interactions using NESCO’s specified channels and escalate technical complaints to the appropriate field teams Collaborate with...
- ...Purpose of the Job Supervise and coordinate metering activities to ensure accuracy in customer metering, and resolution of technical and non-technical issues related to metering. Oversee pre-paid and post-paid metering operations, and ensure timely meter reading...
- ...replacing worn components, to prolong transformer lifespan Inspect and maintain transformer substation sites to identify and resolve technical problems, ensuring equipment is tidy and in good working condition Address and rectify faults or malfunctions in transformers...
- ...the finance department. The Finance Assistant will deal with all payments documentation as well as advising the Project Manager, Technical Officer and Financial Accountant on the arising financial matters and sharing area of concern with suggested solution within his/...
- ...Indicator (KPI) used in sales to measure the efficiency and effectiveness of distribution channels or outlets in selling products or services. It typically assesses the performance of retail. Call Productivity - Productive calls vs. Scheduled calls. Call productivity...
Tamy Consulting
Plateau State20 hours ago - ...content and conduct company-wide security awareness training ~ Ensure the security of NESCO assets to optimize efficiency and customer service ~ Site inspection and audits ~ Executive protection and security advice ~ Mobilize team to accompany sales staff during cash...
- ...representatives and community level stakeholders. The role of LGA Field Assistant assist the quality implementation of delivery of SMC services at the community level by HFW/supervisors and CHWs through the timely delivery of SMC commodities and supplies and documentation...
- ...communication, negotiation, and business development skills. Key Responsibilities Actively market and sell company products/services through direct, face-to-face customer engagement Identify and prospect new customers to drive sales growth Explain product features...
Careers Verified
Plateau State1 day ago - ...Operate as the focal point for all complaints specific to the customer Review customer profile and promote any potential value-added services to the customer Prepare periodic reports for the attention of the Lead, Customer Service Perform any other tasks as assigned...
- ...seamless communication, align sales strategies with business objectives, and provide comprehensive support for customer needs and service delivery. Coordinate with the Marketing Team to ensure strategic marketing awareness and Marketing initiative across the region...
- ...management by visiting customers' outlets and relating to them on the phone. He is also responsible for the organisation of the customer service forum in his region for productive engagement in a mutually rewarding manner. Ensure good inventory management of the Society'...
- ...replacing worn components, to prolong transformer lifespan Inspect and maintain transformer substation sites to identify and resolve technical problems, ensuring equipment is tidy and in good working condition Address and rectify faults or malfunctions in transformers...
- ...company currently operating in Nigeria, Ghana, and Tanzania and expanding across the continent. Our mission is to make financial services more accessible and affordable through technology. We're proud to be one of Africa's fastest-growing fintechs and are looking for...
- ...Position Overview: We are seeking a motivated and enthusiastic Business Developer to join our ATM Card Services team. As a Business Developer, you will play a crucial role in supporting the expansion of our ATM card services by identifying new business prospects...
- ...segments value proposition. To provide an efficient personal banking service and support to a portfolio of branch-based clients across the... ...Showing Composure Taking Action Team Working Technical Competencies: Application & Submission Verification (Consumer...
- ...failures or protection malfunctions, ensuring root cause analysis is conducted and corrective actions are implemented Provide technical support for troubleshooting complex issues in protection, control, and metering systems Ensure all protection, control, and metering...
- ...About Us: One Acre Fund is an agricultural service provider that supports Africa's smallholder farmers to build resilient communities Who We Are: One Acre Fund is one of Africa's fastest-growing agricultural social enterprises, serving over 1.1 million smallholder...
- ...management and care coordination activities, managing at-risk cases, and monitoring ICU admissions of enrollees receiving healthcare services from providers within the Reliance HMO Providers network. Responsibilities Analyze claims data, billing records, and other...
- ...analysing data to inform decision-making. Build and maintain strong relationships with customers by providing exceptional customer service and ensuring their satisfaction. Prepare and submit regular sales reports, analysing sales data to identify trends and...
Haus Strom Limited
Jos, Plateaua month ago
