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- ...compliance with data protection and confidentiality standards. Support delivery of agreed recruitment cost targets, focusing on shifting spend from agency placement towards direct sourcing. Requirements You have a minimum of 5 years of relevant experience in...
- ...compliance checks are met, and call/message quality is calibrated regularly. Distribute the portfolio fairly across agents and manage shift/leave planning to protect continuity and prevent burnout. Coach agents day to day, run regular one-to-one performance...