90000 NGN per month
...and running social media marketing campaigns.
• Act as a primary point of contact for clients, addressing inquiries and ensuring satisfaction with offered services.
• Assist in delivering HR consulting services, such as talent acquisition, performance management,...
DNA Learning Solutions
Yaba, Lagos
more than 2 months ago
...Sales growth/volume of sales by products
Quality of engagement for existing clients
Upsell/cross-sell rates
Customer satisfaction improvement
Net Promoter Score (NPS)
Qualifications / Requirements
~ Minimum of a First Degree in Business Administration...
...accurate records of all interactions with customers in the CRM system.
Follow up with customers to close sales and ensure customer satisfaction.
Collaborate with the sales team to identify opportunities for cross-selling or upselling.
Stay updated on product...
...coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements
B.Sc, HND, OND, NCE and other qualifications.
Male and Female...
...Ability to provide post-training analysis both quantitatively and qualitatively
A strong focus on internal customers’ needs and satisfaction, with an emphasis in demonstrating return on investment in training. A qualified candidate will be focused on how training...