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- ...manage our front desk on a daily basis and to perform a variety of operational & administrative tasks: # Customer Service & Satisfaction: # Welcome & greet members and visitors # Handle members complains - either address them or report them upwards #...Remote job
- ...class schedules, tutor availability, and school policies. Proactively follow up on unresolved issues to ensure complete customer satisfaction. Issue Resolution & Escalation: Handle and resolve customer complaints related to payments, class access, technical issues...
- ...management team to drive high performance across assigned portfolios, using data to track and improve clinical quality, member satisfaction, and adherence to Reliance Health processes and standards across all markets. Ensure timely and effective resolution of internal...Remote job
- .... Proactive and eager to learn and adapt to new challenges. Organised and results-oriented, with a strong focus on client satisfaction. Team player with a collaborative mindset. What We Offer: Work Environment: Hybrid working model (2 days in the office...
- ...AND QUALITY CONTROL Operate within approved service frameworks and delivery guidelines Ensure quality, consistency, and client satisfaction Maintain confidentiality of client data and records Comply with internal controls and reporting standards COMPENSATION...
- ...detailed market research and customer analyses to extract insights that inform product decisions and enhance customer engagement and satisfaction. Leverage analytics to refine product features and ensure alignment with user expectations and business objectives. 4....Remote job
- ...Champion process improvement initiatives to reduce delays, duplication, and rework. Client & Tutor Coordination: Oversee client satisfaction loops — ensuring timely response to parent concerns, missed classes, and report uploads. Supervise tutor allocation,...
- ...Reliance Health and providers, addressing inquiries and resolving issues promptly. Conduct regular check-ins to ensure provider satisfaction and compliance with agreements. Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere...Remote job
