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- ...targets. Achievement of Customer visitation for all monthly acquisitions done by aligned partners Customer retention and satisfaction rates. Resolution of service-related issues of customers within approved SLA. Successful execution of joint business initiatives...
- ...verification processes, and KYC requirements. Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards. Requirements Minimum of OND, NCE, or equivalent qualification. Prior experience in sales, field...
- ...existing customers to drive repeat business and account growth Educate customers on correct product application and usage to ensure satisfaction and minimise complaints Prepare and deliver sales presentations and product demonstrations where required Negotiate and...
- ...for overseeing the day - to - day running of the outdoor bar, ensuring smooth service delivery, team supervision, and customer satisfaction. The role also involves managing inventory, coordinating bar events, and ensuring the highest levels of cleanliness and hospitality...
- ...Customer Experience KPIs Number of customer complaints related to POS services Average complaint resolution time Customer satisfaction score (CSAT) or agent satisfaction score POS downtime incidents impacting Team & Execution KPIs Field team productivity...